Location: On site / Exeter, UK
job type: Permanent / Full-time
Sector and subsector: IT | Support & Infrastructure
Annual Salary range:from £ 26,000.00 to £ 28,000.00
The Systems and Operations Administrator role is a varied position in a busy systems department. The role will involve supporting purchasing, product data, stock administration and routine office tasks, alongside helping users with system queries, testing application changes, and monitoring support tickets. This position would suit someone with strong organisational and administrative skills, good attention to detail, and an interest in developing their technical knowledge. Full training will be provided.
Key Responsibilities
Office Administration
- Purchasing Support: Work closely with the team to raise new purchase orders and liaise with our suppliers to ensure timely delivery.
- Product Data Admin: Create new product records and maintain existing product data, ensuring information is accurate and up to date. Record and update image licence details against relevant products.
- Stock Administrative Support: Updating customer forecasts, receiving in stock and transferring it on the system.
- General Office Support: Assist with day-to-day administrative tasks, including printing picklists, labels, and mail merges.
- E-commerce Support: Assist the eCommerce team with website and marketplace support where required.
- Documentation: Create and update user guides and write release notes for application releases.
- Application/Report Testing: Test changes that have been made to applications and Excel refreshable reports prior to them being released to the end users.
Person Specification
- Strong organisational skills, with the ability to effectively prioritise and manage your own workload.
- Good communication and interpersonal skills, with a friendly and professional approach.
- A proactive approach to problem-solving, with the ability to identify issues and seek effective solutions.
- Willingness to learn new systems, develop new skills, and adapt to changing priorities.
- Good working knowledge of Microsoft Office and common IT applications, particularly Excel.
- Good numeracy skills and confidence working with data.
- Strong attention to detail when managing administrative tasks, product information, records, and documentation.
- Previous experience in an office administration, purchasing, eCommerce, or technical support role.
- Experience using Microsoft Excel formulae, including lookups and other functions to manage or analyse data.
- Experience with stock management systems, ERP systems, or similar business software.
Working Conditions
The Systems and Operations Administrator is a full-time office-based role.
Benefits of working at Carousel Worldwide
- Free onsite staff parking
- Additional day off for your birthday.
- Staff socials & events.
- Open plan office, with a friendly and supportive team.
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Systems and Operations Administrator in Exeter employer: Zebra Group
At Otter House, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in our busy Exeter office. Our team enjoys benefits such as free onsite parking, additional time off for birthdays, and opportunities for hybrid working after training, all while fostering personal and professional growth through engaging staff socials and events. Join us to be part of a dynamic team where your contributions are valued and recognised.
