Vice President Revenue Operations - Leading Fintech/SaaS Business ($600M+ ARR)

A leading global B2B Fintech/SaaS firm is seeking a Head of/VP Revenue Operations to drive the modernization of its CRM ecosystem, build scalable analytics capabilities, and enable predictable, sustainable revenue growth. Reporting directly to the Chief Revenue Officer, this role is a key member of the senior leadership team. The Head of/VP of Revenue Operations will own CRM strategy, forecasting, pipeline management, and revenue analytics, while building and scaling a high-performing Revenue Operations function. This role requires a hands‑on, strategic leader who thrives in a complex, multi‑product environment and has a proven track record of driving growth and operational efficiency in fast‑scaling organizations.

Key Responsibilities

• Lead the cleanup and transformation of Salesforce across multiple merged business entities, including account hierarchies, data governance, and reporting frameworks.
• Design and oversee a scalable analytics engine to support data‑driven decision‑making, including pipeline management, forecasting, sensitivity analysis, and revenue reporting.
• Partner closely with Sales leadership to optimize processes around territory alignment, quota setting, commission planning, and deal governance.
• Develop accurate bookings and revenue forecasts in collaboration with Finance, supporting budgeting, quarterly business reviews, and long‑term strategic planning.
• Collaborate cross‑functionally to support revenue growth initiatives, using analytics to identify expansion, cross‑sell, and client success opportunities.
• Build and lead the Revenue Operations team, initially managing a small core team and scaling as the business grows.
• Own and enhance Salesforce adoption and effectiveness, ensuring clean data, improved reporting, and automation of manual processes; evaluate and implement complementary tools as needed.
• Act as a key bridge between Sales, Finance, and executive leadership, ensuring alignment on growth priorities and revenue execution.

Qualifications

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 10+ years of Revenue Operations leadership experience within B2B SaaS, fintech, or technology‑driven environments, supporting complex sales models (subscription, usage‑based, transactional data or hybrid).
• Deep, hands‑on expertise with Salesforce, including CRM cleanup, modernization, and account structure design.
• Demonstrated success driving growth and operational efficiency in private equity‑backed, high‑growth, or transformation environments.
• Strong analytical background with experience building dashboards, forecasting models, and metrics‑driven strategies.
• Proven people leader with the ability to influence senior stakeholders across Sales, Finance, and Operations.
• Experience optimizing sales processes, territory models, quotas, and compensation structures.
• Excellent communication skills with the ability to operate at both strategic and executional levels.
• Exposure to both SaaS and volume‑driven revenue streams is highly desirable.
• True global role.

What’s on Offer

• The organization offers a competitive and comprehensive rewards package designed to support professional growth and personal wellbeing, including:
• Robust health and wellness benefits.
• Generous paid time off and flexible working arrangements.
• Ongoing learning and development opportunities.
• Competitive compensation, retirement planning, and financial wellness programs.
• Family‑friendly benefits and support programs.
• Additional perks such as employee discounts and referral incentives.