At a Glance
- Tasks: Own and enhance the e-commerce experience, creating user-centric journeys across digital platforms.
- Company: Join ZEAL Network SE, a leading online lottery provider with a dynamic culture.
- Benefits: Enjoy 25 days annual leave, pension scheme, and mental health support.
- Other info: Collaborate with a talented team and grow within a fast-paced environment.
- Why this job: Shape innovative designs that impact user experience and business performance.
- Qualifications: 5+ years in product design with strong UX/UI skills and e-commerce experience.
The predicted salary is between 54000 - 66000 £ per year.
ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about creating exciting and innovative ways for people to win.
7days Performance is one of the newest brands to join the ZEAL Group and a well-established name in the UK prize competition market. The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes. Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth. It’s an exciting time to join the team and play a part in shaping what comes next for the brand.
Location: Norwich-based, in office Monday - Friday (9am - 5pm)
The role: Own and continuously improve the end-to-end e-commerce experience of a new business, creating seamless, engaging and user-centric journeys across all digital touchpoints. Deeply understand customer needs and motivations, translate insights into impactful design solutions and drive measurable improvements in user experience and business performance.
Your responsibilities:
- Own and optimize key customer journeys across web and app, from discovery and purchase through to onboarding, engagement and retention.
- Understand user needs, motivations and pain points to identify opportunities and develop hypothesis-driven design solutions.
- Create intuitive, engaging and visually compelling experiences that balance customer needs with business goals.
- Define and monitor relevant UX KPIs, using product data, customer insights and research to continuously improve the experience.
- Develop, visualize, prototype and communicate design concepts, from early ideas through to final implementation.
- Plan and conduct usability testing, validate design hypotheses and iterate based on customer feedback and research findings.
- Collaborate closely with Product, Engineering, Research and other stakeholders to drive a human-centred design process.
- Shape and promote UX best practices, design standards and processes within the team and ZEAL's UX Community of Practice.
What you offer us:
- 5+ years of experience in product design within a digital-first business, with a strong portfolio demonstrating end-to-end ownership and measurable business impact.
- Strong experience designing and optimizing e-commerce experiences, ideally within a fast-growing or scaling business.
- Expertise in responsive, mobile-first web and app design, ideally including native iOS and Android applications.
- Strong UX and UI skills, with the ability to create high-quality designs, wireframes and prototypes across different levels of fidelity.
- Experience creating immersive storytelling experiences and compelling visual narratives that drive customer engagement and conversion.
- Hands-on experience conducting user research and usability testing, with strong analytical skills to translate data and insights into design decisions.
- Experience building, maintaining and scaling design systems, with a deep understanding of UX/UI principles, methodologies and best practices.
- Familiarity with AI-assisted design and prototyping tools to accelerate ideation, experimentation and validation.
- Excellent communication and stakeholder management skills, with the ability to advocate for users, challenge assumptions and guide cross-functional teams through the design process.
What we offer you:
- A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.
- A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.
- Pension scheme with employer matching contributions of up to 7.5%.
- 25 days annual leave plus UK bank holidays.
- Enhanced sick pay after probation.
- Employee Assistance Programme with access to mental health support and 24/7 GP services.
UX Designer (f/m/d) in Norwich employer: Zeal Network
ZEAL Network SE is an exceptional employer that fosters a modern and dynamic work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we offer an annual development budget of €1,500, unlimited vacation days, and flexible work options, ensuring our team members can thrive both personally and professionally. Located in Germany, our vibrant environment encourages creativity and provides unique benefits like a company bike leasing program and monthly team events, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer (f/m/d) in Norwich
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Zeal Network for a UX Designer (f/m/d), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Zeal Network before they go live!
We think you need these skills to ace UX Designer (f/m/d) in Norwich
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer (f/m/d) at Zeal Network, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Zeal Network does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Zeal Network. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Zeal Network.
How to prepare for a job interview at Zeal Network
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Zeal Network, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Zeal Network might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Zeal Network!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Zeal Network is looking for.
