ZEAL Network SE sucht eine:n Customer Operations AI & Automation Manager (f/m/d), der/die die AI-Agenda im Customer Operations Bereich verantwortet. Du identifizierst, setzt um und monitorst KI-Features zur Steigerung von Effizienz, Qualität und Customer Experience.
Die Rolle ist hands-on, cross-funktional und betreut Use Cases für AI Chat- und AI Email Agents, arbeitet eng mit Support, Payments, Fraud & Verification zusammen und treibt neue smarte Arbeitsweisen voran.
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AI & Automation Manager - Customer Operations employer: Zeal Network
ZEAL Network SE is an exceptional employer that fosters a modern and dynamic work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we offer an annual development budget of €1,500, unlimited vacation days, and flexible work options, ensuring our team members can thrive both personally and professionally. Located in Germany, our vibrant environment encourages creativity and provides unique benefits like a company bike leasing program and monthly team events, making it a truly rewarding place to work.
