At a Glance
- Tasks: Connect individuals with meaningful employment and support local businesses in their growth.
- Company: Join Zeal Futures, a leader in vocational education and training.
- Benefits: Enjoy a company vehicle, rostered days off, and professional development opportunities.
- Other info: Dynamic role with travel across the New England & Northwest region.
- Why this job: Make a real impact by helping others succeed in their careers.
- Qualifications: Experience in caseload management and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Do you thrive on building connections, opening doors, and changing lives through meaningful employment opportunities and education? This could be the role for you! We’re looking for a passionate and motivated Workforce Solutions Specialist, fondly known internally as “WSS”. You will make a real impact across the New England & Northwest region, helping individuals find their pathway to success while supporting local businesses to grow.
As a Zeal Futures Workforce Solutions Specialist, you will:
- Manage a caseload of apprentices and trainees predominantly across the New England & Northwest region.
- Provide ongoing mentoring, coaching, and support to help individuals successfully complete their qualifications.
- Build strong relationships with local employers, ensuring positive outcomes for businesses as well as your apprentices and trainees.
- Identify and develop new business opportunities across the New England & Northwest Region.
- Be a trusted advisor, supporting, guiding, and inspiring people at every stage of their journey.
- Conduct WHS inspections and incident investigations, supported by the internal HR & Safety team.
- Network within your region to promote the Group Training concept and services of Zeal Futures.
This fast-paced role includes a vehicle, as you will do lots of travel within your region to service your caseload of apprentices, trainees, and host employers.
What You’ll Get in Return:
- Company Vehicle: A fully maintained company car, yours to use anytime.
- Rostered Days Off (RDO): Accrued for you to use to recharge and relax.
- Professional Growth: Access ongoing development programs to sharpen your skills and advance your career.
- Wellbeing Support: Benefit from our Employee Assistance Program (EAP), as well as discounted retail, and lifestyle perks with our provider Flare.
- Health & Financial Benefits: Enjoy corporate health insurance rates with NIB and discounted loans with CommBank.
- Recognition & Rewards: Your efforts will be celebrated through our comprehensive reward and recognition program, including shout-outs, annual staff awards, and service milestone acknowledgments.
What you’ll bring to the table:
- Demonstrate proven experience in caseload management, business development, and/or customer centric roles.
- Love being on the road and travelling within your region.
- Show exceptional customer service toward both internal and external stakeholders.
- Possess strong communication skills (both written and verbal).
- Exhibit superior organisational skills with a meticulous attention to detail, sound record-keeping practices, and an innate drive for continuous improvement.
- Show strong computer literacy, including skills in use of Microsoft Office Suite and employee and client management systems.
- Hold a current driver’s licence.
- Applicants with a background in education or group training would be a great fit for this role, but it's not a must-have!
Zeal Futures provides the ultimate training and employment experience. Our award-winning team goes the extra mile to connect people with life-changing opportunities. As experts in vocational education and training, we support people through all phases of their learning journeys, from courses and pre-vocational training to apprenticeships, traineeships, further study, and employment. Supporting people is in our DNA. We create an environment for our staff, apprentices, trainees, and students to thrive and unlock their true potential. We take a tailored approach, because no two people or businesses are the same. Through high-quality and innovative training, we help people learn, grow, and adapt to build a secure future. At Zeal Futures, we create success stories.
To apply, please select the ‘Apply’ button below and upload your Cover Letter, Resume, and other requested documents. Please note that only applications that address the Selection Criteria will be considered. Applications close Sunday 30th August 2026. Zeal Futures may contact shortlisted candidates prior to the closing date.
Further information on this position can be obtained by the HR & Safety Team on 1800 247 864 or on our website zealfutures.com.au. Zeal Futures are committed to equal employment opportunities, ethical practices, and the principles of cultural diversity. We encourage applications from all members of the community, including people from indigenous backgrounds, women seeking non-traditional trade opportunities and mature aged people.
Workforce Solutions Specialist in Tamworth employer: Zeal Futures
At Zeal Futures, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work culture. As a Workforce Solutions Specialist, you will enjoy a range of benefits including a fully maintained company vehicle, professional growth opportunities, and a comprehensive rewards program that recognises your contributions. Our commitment to employee wellbeing and development, combined with the chance to make a real impact in the New England & Northwest region, makes Zeal Futures a truly rewarding place to work.
