At a Glance
- Tasks: Diagnose customer challenges, design solutions, and deliver measurable outcomes in AI environments.
- Company: Fast-growing AI company working with global consumer brands.
- Benefits: Remote work, competitive salary, and the chance to shape innovative solutions.
- Other info: Opportunity to build the playbook for brands competing in AI search.
- Why this job: Be at the forefront of solving new problems in AI-driven markets.
- Qualifications: 3-7 years experience in solutions consulting or product roles with customer interaction.
The predicted salary is between 60000 - 80000 € per year.
Customer Solutions Lead - Remote
This is a solutions consulting role at its core, but in a space where the problems aren’t yet well defined, the playbooks don’t exist, and the answers aren’t obvious. A fast-growing AI company is working with global consumer brands who are all facing the same emerging issue: They are losing control of how they show up in AI-driven environments. Their products aren’t being recommended. Competitors are being surfaced instead. Their brand narrative is being shaped by third-party platforms. No one really knows how to fix it yet. This is where you come in.
You will work directly with enterprise customers to understand what is actually happening beneath the surface, and translate that into clear, structured problems the product can solve. At a high level, your role breaks down into three things:
- Diagnose complex, messy customer challenges across AI visibility, content, and channel performance
- Design solutions that connect those problems to real product capability
- Deliver measurable outcomes, not just insight
You are not there to manage accounts. You are there to solve problems that don’t yet have a name. You will sit in a genuinely central position between:
- Customers
- Product
- Commercial
That means shaping:
- What gets built
- How it is deployed
- How value is proven
The people who do well in this role tend to have come from:
- Solutions consulting or sales engineering
- Product roles with heavy customer interaction
- Strategy or technology consulting
- Early-stage environments where scope is broad and undefined
Typically 3–7 years experience, but more important is how you think. What matters here is your ability to:
- Take ambiguity and turn it into something structured and usable
- Move comfortably between technical and commercial conversations
- Understand how product decisions connect to real revenue impact
- Operate with a high degree of ownership
This is not a role where you inherit a process. You will help build the playbook for how brands compete in AI-driven search, and how that value is actually delivered. If you are looking for something clearly defined, this will feel uncomfortable. If you are looking to operate at the intersection of product, customer, and commercial, and solve genuinely new problems, it is a very rare opportunity.
Locations
H/F Team Lead Data in Norfolk, Norwich employer: Zazu Digital Talent
Join a fast-growing AI company that thrives on innovation and problem-solving, where you will play a pivotal role in shaping solutions for global consumer brands facing the challenges of AI visibility. Our collaborative work culture fosters creativity and ownership, providing ample opportunities for professional growth as you navigate uncharted territories in technology and customer engagement. With a focus on delivering measurable outcomes, this is an exceptional opportunity to make a significant impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land H/F Team Lead Data in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your problem-solving skills during interviews. Prepare examples where you've tackled ambiguous challenges and turned them into structured solutions. This is key for roles like the Team Lead Data position!
✨Tip Number 3
Don’t just talk about your experience; demonstrate it! Use case studies or scenarios to illustrate how you’ve connected product decisions to real revenue impact. This will resonate well with hiring managers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace H/F Team Lead Data in Norfolk, Norwich
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that relate to the role.
Tailor Your Application:Make sure to customise your application for the Team Lead Data position. Highlight your relevant experience in solutions consulting or product roles, and show us how you can tackle those complex customer challenges we mentioned.
Showcase Problem-Solving Skills:Since this role is all about diagnosing and designing solutions for undefined problems, give us examples of how you've successfully navigated ambiguity in the past. We love seeing how you think and approach challenges!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of AI-driven solutions!
How to prepare for a job interview at Zazu Digital Talent
✨Understand the Ambiguity
Before your interview, take some time to think about how you can turn ambiguity into structured solutions. Be ready to discuss examples from your past where you've tackled undefined problems and how you approached them.
✨Connect the Dots
Make sure you can articulate how product decisions impact revenue. Prepare to share specific instances where your insights led to measurable outcomes, especially in customer-facing roles or solutions consulting.
✨Show Your Problem-Solving Skills
During the interview, focus on your ability to diagnose complex challenges. Think of a few scenarios where you identified a problem that wasn’t obvious and how you designed a solution that connected to product capabilities.
✨Be Ready for Technical and Commercial Conversations
Since this role sits at the intersection of product, customer, and commercial, practice discussing technical concepts in a way that’s relatable to non-technical stakeholders. This will show your versatility and understanding of both sides.
