Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose customer challenges, design innovative solutions, and deliver measurable outcomes.
- Company: Fast-growing AI company working with global consumer brands.
- Benefits: Remote work, competitive salary, and the chance to shape the future of AI.
- Why this job: Be at the forefront of solving new problems in AI-driven environments.
- Qualifications: 3-7 years experience in solutions consulting or product roles with customer interaction.
- Other info: Opportunity to build the playbook for brands competing in AI search.
The predicted salary is between 60000 - 80000 £ per year.
Customer Solutions Lead - Remote
This is a solutions consulting role at its core, but in a space where the problems aren’t yet well defined, the playbooks don’t exist, and the answers aren’t obvious. A fast-growing AI company is working with global consumer brands who are all facing the same emerging issue: They are losing control of how they show up in AI-driven environments. Their products aren’t being recommended. Competitors are being surfaced instead. Their brand narrative is being shaped by third-party platforms. No one really knows how to fix it yet. This is where you come in.
You will work directly with enterprise customers to understand what is actually happening beneath the surface, and translate that into clear, structured problems the product can solve. At a high level, your role breaks down into three things:
- Diagnose complex, messy customer challenges across AI visibility, content, and channel performance
- Design solutions that connect those problems to real product capability
- Deliver measurable outcomes, not just insight
You are not there to manage accounts. You are there to solve problems that don’t yet have a name. You will sit in a genuinely central position between Customers, Product, and Commercial. That means shaping:
- What gets built
- How it is deployed
- How value is proven
The people who do well in this role tend to have come from:
- Solutions consulting or sales engineering
- Product roles with heavy customer interaction
- Strategy or technology consulting
- Early-stage environments where scope is broad and undefined
Typically 3–7 years experience, but more important is how you think. What matters here is your ability to:
- Take ambiguity and turn it into something structured and usable
- Move comfortably between technical and commercial conversations
- Understand how product decisions connect to real revenue impact
- Operate with a high degree of ownership
This is not a role where you inherit a process. You will help build the playbook for how brands compete in AI-driven search, and how that value is actually delivered. If you are looking for something clearly defined, this will feel uncomfortable. If you are looking to operate at the intersection of product, customer, and commercial, and solve genuinely new problems, it is a very rare opportunity.
Locations
H/F Team Lead Data in Devon, Plymouth employer: Zazu Digital Talent
Contact Detail:
Zazu Digital Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H/F Team Lead Data in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those tricky interviews! Research common questions for solutions consulting roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your adaptability! In a role where ambiguity is the norm, highlight experiences where you’ve successfully navigated uncertainty. We want to see how you’ve turned complex challenges into structured solutions in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace H/F Team Lead Data in Devon, Plymouth
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that relate to the role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your experience in solutions consulting or any relevant roles that showcase your ability to tackle ambiguous challenges, just like we do at StudySmarter.
Showcase Problem-Solving Skills: Since this role is all about diagnosing complex customer challenges, include examples of how you've successfully navigated similar situations in the past. We love seeing how you turn ambiguity into structured solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of AI-driven solutions!
How to prepare for a job interview at Zazu Digital Talent
✨Understand the Ambiguity
Before the interview, take some time to think about how you can turn ambiguity into structured solutions. Prepare examples from your past experiences where you've tackled undefined problems and created clarity. This will show that you can thrive in a role that requires innovative thinking.
✨Connect the Dots
Be ready to discuss how product decisions impact revenue. Think of specific instances where your insights led to measurable outcomes. This will demonstrate your ability to bridge technical and commercial conversations, which is crucial for this role.
✨Showcase Your Problem-Solving Skills
Prepare to share stories that highlight your problem-solving abilities, especially in complex environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your thought process.
✨Engage with the Interviewers
Remember, this role is about collaboration between customers, product, and commercial teams. Ask insightful questions during the interview that reflect your understanding of these dynamics. This not only shows your interest but also your readiness to engage in meaningful discussions.