At a Glance
- Tasks: Shape and evolve Zayo's packet product portfolio with innovative network solutions.
- Company: Join Zayo Europe, a leader in connectivity and digital infrastructure.
- Benefits: Enjoy competitive pay, hybrid work, generous leave, and wellness support.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real impact in the tech world while driving product innovation.
- Qualifications: Experience in product architecture and strong knowledge of packet networking required.
The predicted salary is between 56700 - 69300 £ per year.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Overview
Zayo Europe is seeking a technically strong and commercially aware Packet Product Architect to help shape, scale and evolve Zayo’s packet product portfolio. This role sits at the intersection of Product, Engineering, Architecture and Operations, ensuring product strategy is translated into scalable, standardised and operationally ready network capabilities.
The Product Architect will provide technical leadership across the packet product lifecycle, from roadmap input and architecture design through to release delivery, operational onboarding, technical standards and support for complex customer solutions. The role requires packet networking expertise, strong commercial awareness and the ability to turn technical capabilities into repeatable, cost-effective and customer-focused product outcomes.
Success in this role requires excellent communication, strong cross-functional influence, a hands-on approach to technical delivery, and a clear focus on standardisation, scalability, cost optimisation and operational readiness.
Responsibilities
- Product Architecture, Roadmap & Technology Adoption
Partner with the Commercial Product Manager to provide technical input into the packet product roadmap, shaping priorities based on network capability, product strategy, customer requirements, cost optimisation and operational scalability.
Deliver roadmap releases, coordinating technical readiness, architecture alignment, release standards, documentation and operational onboarding.
Drive adoption of new technologies, features and network capabilities that improve product performance, scalability, cost efficiency and customer outcomes. Design network architecture to support product expansion, new capabilities, resilience, performance and cost-effective delivery.
Own the product cost base, working with Product, Finance, Engineering and Operations to understand cost drivers and identify optimisation opportunities.
- Standards, Procedures & Operational Readiness
Define, document and maintain product standards, technical playbooks, delivery procedures and operational handover materials.
Engage with Operations and Engineering teams to lead network route planning and standardisation to improve consistency, scalability, performance, resilience and operational efficiency.
Liaise, onboard and train Operations teams on new technology releases, product enhancements, standards and delivery processes.
Ensure new products, features and capabilities are operationally ready, supportable and aligned to Zayo’s engineering standards.
- Advanced Technical Support & Collaboration
Act as the technical product authority for the Packet portfolio, providing expert guidance on complex or bespoke customer solutions.
Provide Tier 4 product support to Solution Engineers, Solution Architects and technical delivery teams.
Work closely with Commercial Product Managers, Engineering, Architecture, Operations to align technical execution with product strategy.
Use product, network, cost and operational data to identify improvement opportunities and drive continuous optimisation across the Packet portfolio.
Qualifications
- Proven experience in a Product Solutions Architect, Product Architect, Solution Architect, Network Architect or similar role within telecoms, network connectivity or Layer 2 / Layer 3 services.
- Strong understanding of packet networking, IP services, routing, peering, Ethernet, DIA, IP Transit, VPN and underlying network architecture.
- Experience translating customer, product and commercial requirements into scalable, standardised and supportable technical solutions.
- Experience supporting complex or bespoke customer solutions with Solution Engineering, Product, Engineering, Architecture and Operations teams.
- Strong awareness of product cost drivers, cost optimisation and the commercial impact of technical design decisions.
- Experience creating or maintaining solution playbooks, technical standards, delivery procedures and product documentation.
- Excellent communication skills, with the ability to explain complex technical solutions to technical, commercial and senior stakeholders.
- Self-starter with a strong delivery mindset and the ability to lead through influence in a fast-paced, global, matrixed organisation.
UK Rewards
- Competitive compensation including annual incentive plan
- Hybrid working
- Excellent benefits including health, disability and life insurance
- Pension with higher employer contributions up to 8%
- Retail and fitness membership discounts
- Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum
- Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, ethnic or national origin, disability status, genetics, military service status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, redundancy, transfer, leaves of absence, compensation and training.
Product Architect Packet Portfolio in London employer: Zayo
At Zayo Europe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive benefits, including competitive compensation, hybrid working options, and generous paid time off, all designed to support your well-being and professional development. Join us in our mission to power the world through connectivity, where your contributions will directly impact our success in the vibrant European market.
StudySmarter Expert Advice🤫
We think this is how you could land Product Architect Packet Portfolio in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Zayo or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Zayo.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Zayo.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Zayo that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Product Architect Packet Portfolio in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Zayo.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Zayo and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Zayo
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Zayo uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
