At a Glance
- Tasks: Lead commercial strategies to maximise revenue and customer value across Zayo's European business.
- Company: Zayo Europe, a pioneering company in connectivity and fibre networks.
- Benefits: Competitive pay, hybrid work, generous leave, and wellness support.
- Other info: Join a culture of accountability and continuous improvement with excellent career growth.
- Why this job: Shape the future of pricing strategy in a dynamic, innovative environment.
- Qualifications: Strong commercial judgement and leadership experience in pricing and value management.
The predicted salary is between 80000 - 120000 £ per year.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Role Purpose
We are seeking a hands-on Director of Commercial Value & Pricing to lead how Zayo captures, protects, and grows value across its European business. This is a senior, highly accountable commercial leadership role responsible for maximising revenue growth, margin performance, customer lifetime value, and commercial competitiveness. The role owns the strategies, frameworks, and programmes that determine how Zayo monetises its products, services, and customer relationships across both new and existing business. Leading a small team, you will operate at the intersection of Product, Sales, Finance, Commercial Operations, and Executive Leadership, shaping commercial decisions that directly influence business performance. You will combine strategic thinking with operational execution, ensuring pricing, retention, and value realisation strategies translate into measurable commercial outcomes. This role requires executive presence, strong commercial judgement, and the ability to influence decisions at every level of the organisation.
Key Responsibilities
- Commercial Value Strategy & Leadership
- Own the strategy for how Zayo captures value across its European business, balancing growth, competitiveness, customer outcomes, and profitability.
- Define and evolve the commercial frameworks that govern pricing, monetisation, discounting, retention, and value realisation.
- Partner with Product, Sales, Finance, and Executive Leadership to ensure commercial strategy supports broader business objectives.
- Act as the regional authority on pricing, value management, and commercial performance.
- Revenue Growth, Margin Expansion & Value Realisation
- Drive sustainable revenue growth and margin expansion through disciplined pricing and monetisation strategies.
- Ensure pricing decisions consistently translate into realised commercial outcomes.
- Lead initiatives that improve price realisation, reduce commercial leakage, and strengthen profitability.
- Identify opportunities to increase value capture across both new and existing customer relationships.
- Customer Value Management & Retention
- Own customer value management and embedded base retention strategy across Europe.
- Develop programmes that maximise customer lifetime value and protect recurring revenue streams.
- Lead the annual price increase programme, ensuring disciplined execution and measurable business impact.
- Drive cost pass-through and other value-protection initiatives that preserve profitability while maintaining customer competitiveness.
- Commercial Performance & Market Intelligence
- Establish a market-leading capability for pricing intelligence, competitive analysis, and commercial insight.
- Monitor transactional business performance, ensuring win rates, profitability, and pricing effectiveness remain aligned to strategic objectives.
- Leverage customer feedback, win/loss analysis, competitive intelligence, and market trends to inform strategic decision-making.
- Define and monitor the key performance indicators that measure commercial effectiveness and value capture.
- Commercial Enablement & Execution
- Ensure commercial strategy is embedded within systems, processes, governance, and decision-making frameworks.
- Partner with Commercial Operations to improve pricing execution, speed of response, and quote-to-cash performance.
- Support strategic customer opportunities and complex commercial negotiations where pricing expertise is critical to success.
- Drive continuous improvement of commercial tools, capabilities, and operating models.
- Leadership & Influence
- Lead, develop, and inspire a high-performing team responsible for pricing strategy, analytics, and commercial insights.
- Build strong partnerships across Product, Sales, Finance, Operations, and Commercial teams.
- Influence and constructively challenge senior stakeholders to drive better commercial outcomes.
- Foster a culture of accountability, ownership, and continuous improvement.
UK Rewards
- Competitive compensation including annual incentive plan
- Hybrid working
- Excellent benefits including health, disability and life insurance
- Pension with higher employer contributions up to 8%
- Retail and fitness membership discounts
- Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum
- Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Director, Commercial Value & Pricing in London employer: Zayo
At Zayo Europe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive benefits, including competitive compensation, hybrid working options, and generous paid time off, all designed to support your well-being and professional development. Join us in our mission to power the world through connectivity, where your contributions will directly impact our success in the vibrant European market.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Commercial Value & Pricing in London
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Zayo!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Director, Commercial Value & Pricing position at Zayo via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Director, Commercial Value & Pricing in London
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Zayo.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Zayo’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Zayo
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Zayo. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Zayo. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Zayo.
