Zayo Europe is seeking a NOC 1 Engineer to provide first-line operational support for Dark Fibre and optical network infrastructure in a 24x7 NOC. You will manage fault lifecycle, conduct initial fault triage, and coordinate with field engineers and data centre teams to restore services.
The role requires understanding of fibre networks, OTDR testing, and service assurance processes, with emphasis on customer communications and incident escalation in accordance with SLAs.
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NOC Engineer I — 24x7 Fibre & Optical Network employer: Zayo Group
Zayo Europe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from comprehensive growth opportunities, including coaching and mentorship, while contributing to impactful projects in enterprise networking. With a focus on technical excellence and customer success, Zayo provides a rewarding environment for professionals looking to advance their careers in a thriving industry.
