At a Glance
- Tasks: Lead commercial strategies to maximise revenue and customer value across Zayo's European business.
- Company: Zayo Europe, a pioneering company in connectivity and fibre networks.
- Benefits: Competitive salary, hybrid working, generous time off, and excellent health benefits.
- Other info: Join a dynamic team with opportunities for growth and innovation.
- Why this job: Shape the future of connectivity while driving impactful commercial decisions.
- Qualifications: Strong leadership skills and experience in pricing strategy and commercial performance.
The predicted salary is between 80000 - 100000 £ per year.
Company Description
At Zayo Europe, we're driven by a bold vision to power the world through connectivity. We've built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Role Purpose
We are seeking a hands-on Director of Commercial Value & Pricing to lead how Zayo captures, protects, and grows value across its European business. This is a senior, highly accountable commercial leadership role responsible for maximising revenue growth, margin performance, customer lifetime value, and commercial competitiveness. The role owns the strategies, frameworks, and programmes that determine how Zayo monetises its products, services, and customer relationships across both new and existing business. Leading a small team, you will operate at the intersection of Product, Sales, Finance, Commercial Operations, and Executive Leadership, shaping commercial decisions that directly influence business performance. You will combine strategic thinking with operational execution, ensuring pricing, retention, and value realisation strategies translate into measurable commercial outcomes. This role requires executive presence, strong commercial judgement, and the ability to influence decisions at every level of the organisation.
Key Responsibilities
- Commercial Value Strategy & Leadership
Own the strategy for how Zayo captures value across its European business, balancing growth, competitiveness, customer outcomes, and profitability. Define and evolve the commercial frameworks that govern pricing, monetisation, discounting, retention, and value realisation. Partner with Product, Sales, Finance, and Executive Leadership to ensure commercial strategy supports broader business objectives. Act as the regional authority on pricing, value management, and commercial performance. - Revenue Growth, Margin Expansion & Value Realisation
Drive sustainable revenue growth and margin expansion through disciplined pricing and monetisation strategies. Ensure pricing decisions consistently translate into realised commercial outcomes. Lead initiatives that improve price realisation, reduce commercial leakage, and strengthen profitability. Identify opportunities to increase value capture across both new and existing customer relationships. - Customer Value Management & Retention
Own customer value management and embedded base retention strategy across Europe. Develop programmes that maximise customer lifetime value and protect recurring revenue streams. Lead the annual price increase programme, ensuring disciplined execution and measurable business impact. Drive cost pass-through and other value-protection initiatives that preserve profitability while maintaining customer competitiveness. - Commercial Performance & Market Intelligence
Establish a market-leading capability for pricing intelligence, competitive analysis, and commercial insight. Monitor transactional business performance, ensuring win rates, profitability, and pricing effectiveness remain aligned to strategic objectives. Leverage customer feedback, win/loss analysis, competitive intelligence, and market trends to inform strategic decision-making. Define and monitor the key performance indicators that measure commercial effectiveness and value capture. - Commercial Enablement & Execution
Ensure commercial strategy is embedded within systems, processes, governance, and decision-making frameworks. Partner with Commercial Operations to improve pricing execution, speed of response, and quote-to-cash performance. Support strategic customer opportunities and complex commercial negotiations where pricing expertise is critical to success. Drive continuous improvement of commercial tools, capabilities, and operating models. - Leadership & Influence
Lead, develop, and inspire a high-performing team responsible for pricing strategy, analytics, and commercial insights. Build strong partnerships across Product, Sales, Finance, Operations, and Commercial teams. Influence and constructively challenge senior stakeholders to drive better commercial outcomes. Foster a culture of accountability, ownership, and continuous improvement.
UK Rewards
Competitive compensation including annual incentive plan, hybrid working, excellent benefits including health, disability and life insurance, pension with higher employer contributions up to 8%, retail and fitness membership discounts, generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum, employee assistance programs including mental health, wellbeing and medical support.
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Director, Commercial Value & Pricing in London employer: Zayo Group Holdings, Inc.
At Zayo Europe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London location provides employees with access to competitive compensation, generous benefits, and a commitment to employee growth through continuous learning and development opportunities. Join us in shaping the future of connectivity while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Commercial Value & Pricing in London
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We think you need these skills to ace Director, Commercial Value & Pricing in London
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