At a Glance
- Tasks: Shape and evolve Zayo's packet product portfolio with innovative network solutions.
- Company: Join Zayo Europe, a leader in connectivity and fibre networks.
- Benefits: Enjoy competitive pay, hybrid work, and generous time off.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real impact in the digital world with cutting-edge technology.
- Qualifications: Experience in product architecture and strong packet networking knowledge required.
The predicted salary is between 72000 - 88000 £ per year.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.
We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected.
In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility.
As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.
We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected.
In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility.
As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Overview
Zayo Europe is seeking a technically strong and commercially aware Packet Product Architect to help shape, scale and evolve Zayo’s packet product portfolio.
This role sits at the intersection of Product, Engineering, Architecture and Operations, ensuring product strategy is translated into scalable, standardised and operationally ready network capabilities.
The Product Architect will provide technical leadership across the packet product lifecycle, from roadmap input and architecture design through to release delivery, operational onboarding, technical standards and support for complex customer solutions.
The role requires packet networking expertise, strong commercial awareness and the ability to turn technical capabilities into repeatable, cost‑effective and customer‑focused product outcomes.
Success in this role requires excellent communication, strong cross‑functional influence, a hands‑on approach to technical delivery, and a clear focus on standardisation, scalability, cost optimisation and operational readiness.
Responsibilities
- Product Architecture, Roadmap & Technology Adoption
- Partner with the Commercial Product Manager to provide technical input into the packet product roadmap, shaping priorities based on network capability, product strategy, customer requirements, cost optimisation and operational scalability.
- Deliver roadmap releases, coordinating technical readiness, architecture alignment, release standards, documentation and operational onboarding.
- Drive adoption of new technologies, features and network capabilities that improve product performance, scalability, cost efficiency and customer outcomes.
- Design network architecture to support product expansion, new capabilities, resilience, performance and cost‑effective delivery.
- Own the product cost base, working with Product, Finance, Engineering and Operations to understand cost drivers and identify optimisation opportunities.
- Standards, Procedures & Operational Readiness
- Define, document and maintain product standards, technical playbooks, delivery procedures and operational handover materials.
- Engage with Operations and Engineering teams to lead network route planning and standardisation to improve consistency, scalability, performance, resilience and operational efficiency.
- Liaise, onboard and train Operations teams on new technology releases, product enhancements, standards and delivery processes.
- Ensure new products, features and capabilities are operationally ready, supportable and aligned to Zayo’s engineering standards.
- Advanced Technical Support & Collaboration
- Act as the technical product authority for the Packet portfolio, providing expert guidance on complex or bespoke customer solutions.
- Provide Tier 4 product support to Solution Engineers, Solution Architects and technical delivery teams.
- Work closely with Commercial Product Managers, Engineering, Architecture, Operations to align technical execution with product strategy.
- Use product, network, cost and operational data to identify improvement opportunities and drive continuous optimisation across the Packet portfolio.
Qualifications
- Proven experience in a Product Solutions Architect, Product Architect, Solution Architect, Network Architect or similar role within telecoms, network connectivity or Layer 2 / Layer 3 services.
- Strong understanding of packet networking, IP services, routing, peering, Ethernet, DIA, IP Transit, VPN and underlying network architecture.
- Experience translating customer, product and commercial requirements into scalable, standardised and supportable technical solutions.
- Experience supporting complex or bespoke customer solutions with Solution Engineering, Product, Engineering, Architecture and Operations teams.
- Strong awareness of product cost drivers, cost optimisation and the commercial impact of technical design decisions.
- Experience creating or maintaining solution playbooks, technical standards, delivery procedures and product documentation.
- Excellent communication skills, with the ability to explain complex technical solutions to technical, commercial and senior stakeholders.
- Self‑starter with a strong delivery mindset and the ability to lead through influence in a fast‑paced, global, matrixed organisation.
- French and/or German language skills advantageous
- UK Rewards
- Competitive compensation including annual incentive plan
- Hybrid working
- Excellent benefits including health, disability and life insurance
- Pension with higher employer contributions up to 8%
- Retail and fitness membership discounts
- Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum
- Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, ethnic or national origin, disability status, genetics, military service status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, redundancy, transfer, leaves of absence, compensation and training.
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Product Architect Packet Portfolio employer: Zayo Europe
At Zayo Europe, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Product Architect in our vibrant UK office, you'll enjoy competitive compensation, hybrid working options, and a comprehensive benefits package that includes generous paid time off and enhanced parental leave. We are committed to your professional growth, offering opportunities to lead impactful projects while being part of a forward-thinking team dedicated to powering connectivity across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Product Architect Packet Portfolio
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Zayo Europe and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Zayo Europe.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Product Architect Packet Portfolio
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Zayo Europe.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Zayo Europe.
How to prepare for a job interview at Zayo Europe
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
