At a Glance
- Tasks: Drive and deliver innovative packet products from concept to market success.
- Company: Join Zayo Europe, a leader in connectivity and fibre networks.
- Benefits: Enjoy competitive pay, hybrid work, and generous time off.
- Other info: Collaborate globally and grow in a fast-paced, dynamic environment.
- Why this job: Be the voice of exciting products that shape the digital world.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 60750 - 74250 £ per year.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.
We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected.
In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility.
As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Company Description
At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.
We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected.
In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility.
As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.
Overview
Zayo Europe is seeking a commercially driven Packet Product Manager who will own, drive, and deliver customer‑centric packet products from concept to market success.
This role is highly hands‑on and execution‑focused, combining strong product ownership with proactive go‑to‑market leadership and direct customer engagement.
You will act as the commercial voice of the product, ensuring market needs, pricing, positioning, and customer adoption are fully embedded into the roadmap and delivery process.
Success in this role requires excellent communication, the ability to influence cross‑functional teams, and a strong bias toward delivering roadmap execution, enabling sales, and delivering measurable outcomes.
The Product Manager is accountable for the success of the product across its full lifecycle, partnering closely with Engineering, Architecture, Operations, Sales, Marketing, Pricing, and global counterparts.
Responsibilities
- Commercial Product Ownership & Delivery
- Own the commercial success of the Packet portfolio, build and ensure achievement of your products P&L targets, objectives, adoption, and customer satisfaction.
- Provide strong commercial input into the product roadmap, shaping priorities based on customer needs, market opportunity, and competitive dynamics.
- Build and articulate business cases for new products and features, clearly defining value, investment rationale, and expected outcomes.
- Ensure new products and features are delivered on time.
- Own the Zayo Europe Peering strategy to best position Zayo IP portfolio.
- Collaborate closely with Pricing to define monetization strategy, packaging, tiers, and feature differentiation.
- Own product, service, any relevant customer schedules and commercial commitments, ensuring alignment between roadmap delivery and customer expectations.
- Customer & Market Leadership
- Serve as the subject‑matter expert and product evangelist, clearly articulating the technical, commercial, and customer value of our Packet portfolio.
- Engage proactively and regularly with customers, including attending customer meetings as SME to support sales cycles, Po Cs, and deal progression.
- Continuously assess the competitive landscape, translating insights into differentiated positioning and actionable roadmap input.
- Go‑to‑Market Enablement & Adoption
- Create and deliver sales enablement and training, ensuring Sales and Sales Engineers can confidently articulate both commercial and technical value.
- Shape and influence marketing collateral and product messaging, ensuring consistent, compelling positioning across regions.
- Create and execute campaigns to proactively generate opportunities in close collaboration with Marketing.
- Actively support complex deals, providing commercial and product expertise where it directly accelerates revenue.
- Cross‑Functional & Global Collaboration
- Work hand‑in‑hand with Technical counterparts, ensuring commercial intent and customer value are delivered through technical execution.
- Align closely with US and global teams to maintain product and service integrity and a cohesive global product story.
- Provide clear, regular communication on product direction, priorities, and performance across the organization.
- Metrics & Results
- Define and own product success metrics covering adoption, revenue impact, customer outcomes, and data quality.
- Be hands‑on with data, clearly demonstrating how metrics are captured, tracked, and used to drive decisions and improvements.
- Drive continuous improvement based on measurable results.
Qualifications
- Proven Product Manager or Commercial Product role experience in Telecom, Network Connectivity (Layer 2 / 3) or Naa S
- Strong understanding of packet networking and underlying network
- Demonstrated experience partnering with Sales, Pricing, and Marketing to drive commercial outcomes
- Excellent verbal and written communication skills — able to influence, enable, and inspire confidence at all levels
- Data‑driven and hands‑on; comfortable working directly with metrics and commercial data
- Self‑starter with a strong delivery mindset and ability to lead through influence
- Comfortable operating in a fast‑paced, global, matrixed organization
- French or German a plus
- UK Rewards
- Competitive compensation including annual incentive plan
- Hybrid working
- Excellent benefits including health, disability and life insurance
- Pension with higher employer contributions up to 8%
- Retail and fitness membership discounts
- Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum
- Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, ethnic or national origin, disability status, genetics, military service status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, redundancy, transfer, leaves of absence, compensation and training.
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Commercial Product Manager, Packet in London employer: Zayo Europe
Zayo Europe is an excellent employer, offering a dynamic work environment that fosters innovation and continuous improvement in the telecoms sector. With a strong focus on employee growth opportunities and a hybrid working model, team members enjoy a healthy work-life balance while contributing to the operational excellence of critical infrastructure across Europe. The competitive compensation package and commitment to compliance and resilience make Zayo a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Product Manager, Packet in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Zayo Europe and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Zayo Europe.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Commercial Product Manager, Packet in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Zayo Europe.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Zayo Europe.
How to prepare for a job interview at Zayo Europe
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
