Account Director in London

At Zayo Europe, we’re driven by a bold vision to power the world through connectivity. We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected. In 2024, we embarked on an exciting new chapter as a standalone company — a milestone that empowers us to innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.

Responsibilities

• Generate sales revenue by actively promoting Zayo Networks products and services to targeted account base.
• Present proposals and manage customers through the sales process.
• Maintain current business relationships with customers, securing existing revenue on long‑term commitments.
• Apply knowledge of customers, industry and services to achieve revenue objectives.
• Identify, initiate contact with and qualify potential customers.
• Track, analyze and report on sales performance and activities in Zayo’s CRM tool and other reporting tools.
• Develop accurate and timely forecast of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Qualifications

• 5+ years’ experience solution selling into either Finance, Pharma, Media, Enterprise, Data Centre or MSP accounts.
• Strong financial acumen.
• Demonstrated success & consistency in achieving targeted sales goals.
• Excellent communication skills, both verbal and written.
• Exceptional customer service and relationship building / maintaining skills.
• Thorough understanding of account management & the strategic selling process.
• Effective problem solving and interpersonal skills.
• Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
• Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access and colocation.

Rewards

• Competitive compensation including sales incentive plan.
• Hybrid working.
• Excellent benefits including health, disability and life insurance.
• Pension with higher employer contributions up to 8%.
• Retail and fitness membership discounts.
• Generous paid time off policy including enhanced paid parental leave, 25 days paid time off, one floating day and two volunteer days off per annum.
• Employee assistance programs including mental health, wellbeing and medical support.

Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.