At a Glance
- Tasks: Lead daily operations, build a strong team, and ensure guest satisfaction.
- Company: Join Hudson Restaurant Group, a growing operator of Zaxby’s restaurants.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and free meals.
- Other info: Flexible schedule with opportunities for advancement in a dynamic environment.
- Why this job: Make a real impact by developing leaders and creating memorable experiences.
- Qualifications: Must be 18+, with restaurant management experience and strong leadership skills.
General Manager – Zaxby’s
Hungry for a Great Career?
At Zaxby’s, we’re more than a restaurant. We’re a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders.
Hudson Restaurant Group is seeking an experienced and motivated General Manager to lead one of our Zaxby’s restaurants.
The General Manager is responsible for the restaurant’s people, culture, guest experience, operations and financial performance.
This is a hands-on leadership position for someone who can build a strong team, maintain high standards and take ownership of results.
Benefits
- Competitive salary
- Performance-based bonus eligibility
- Medical, dental and vision insurance
- Employee and family coverage options
- 401(k) retirement plan
- Paid time off
- Free meals while working
- 25% employee meal discount while not working
- Leadership training and development
- Opportunities for advancement with a growing restaurant group
Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms.
Qualifications
- Must be at least 18 years old
- Restaurant-management experience required
- General Manager or comparable restaurant-leadership experience preferred
- Demonstrated ability to recruit, develop and retain a high-performing team
- Strong communication, organization and problem-solving skills
- Working knowledge of scheduling, inventory, labor and cost management
- Ability to review restaurant performance and develop improvement plans
- Willingness to lead hands-on in a fast-paced restaurant environment
- Ability to work a flexible schedule, including evenings, weekends and holidays as needed
- Strong work ethic and commitment to high operating standards
- Ability to complete all required Zaxby’s training
What You’ll Do
As General Manager, you will:
- Lead all aspects of daily restaurant operations
- Recruit, hire, onboard, train and retain a high-performing team
- Coach restaurant leaders and develop future talent
- Create a positive, accountable and performance-driven culture
- Maintain high standards for food quality, guest service, cleanliness, accuracy and speed
- Build schedules that support the needs of the business while effectively managing labor
- Manage inventory, food costs, product variance and controllable expenses
- Review financial and operating results and implement plans to improve performance
- Drive restaurant sales, profitability and guest satisfaction
- Ensure cash, deposits and other financial controls are handled accurately
- Maintain compliance with Zaxby’s brand standards and company policies
- Ensure all food-safety, workplace-safety and regulatory requirements are followed
- Address guest and team-member concerns promptly and professionally
- Maintain the restaurant’s equipment, facility and overall appearance
- Communicate restaurant performance, staffing and operational needs to above-store leadership
- Take ownership of the restaurant’s people, culture and results
Leadership and Development
Hudson Restaurant Group provides structured onboarding, hands-on operational training and direct support from experienced restaurant and above-store leaders.
Training and development will focus on:
- Zaxby’s operating and brand standards
- Team leadership and culture development
- Recruiting, onboarding and staff development
- Scheduling and labor management
- Inventory, food-cost and product-variance management
- Financial performance and restaurant P&L management
- Guest experience and operational excellence
- Food safety, workplace safety and regulatory compliance
- Performance reporting and improvement planning
Grow With Us
Hudson Restaurant Group believes great restaurants are built by great leaders. Our General Managers are trusted to take ownership of their restaurants, develop strong teams and deliver exceptional results.
As a growing Zaxby’s operator, we provide successful leaders with opportunities to take on additional responsibility and advance within the organization.
If you care about people, take pride in operational excellence and are ready to lead, apply today.
Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics.
Work schedule
- Weekend availability
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Other
Supplemental pay
- Bonus pay
- Other
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Paid training
- Flexible schedule
- Paid time off
- 401(k)
- Referral program
- Other
Zaxby's General Manager in Suffolk employer: Zaxbys
At Hudson Restaurant Group, we pride ourselves on being more than just a restaurant; we are a community dedicated to fostering exceptional leaders and delivering outstanding guest experiences. As a General Manager at Zaxby’s, you will enjoy competitive salaries, performance-based bonuses, comprehensive health benefits, and ample opportunities for professional growth within a supportive and dynamic work culture. Join us in a fast-paced environment where your leadership can truly make a difference, and take advantage of our structured training programs designed to help you excel and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Zaxby's General Manager in Suffolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zaxbys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zaxbys
Don't be shy about reaching out to Zaxbys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Zaxby's General Manager in Suffolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zaxbys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zaxbys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
