Senior QA Engineer

About ZAVA

We\’re on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today\’s cost.

Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial & Operations Specialists work collaboratively, to develop and maintain a digital healthcare platform that provides our patients with healthcare that suits their needs & schedules.

The pandemic changed our lives, requiring us to find flexible, remote, and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. Through delivering a safe and efficient digital healthcare service, we\’ve provided over 13 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they need it most.

It\’s our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we\’re always there with the latest tech, treatments and advice. Because we\’re doing more than providing healthcare, we\’re enabling & empowering people by making healthcare work for them.

We’re here because we care about healthcare and we plan to be the largest digital primary healthcare platform for people across Europe.

About the role:

We are looking for a Senior Quality Assurance Engineer to join the ZAVA Engineering team increasing Quality capacity within our Development function.

As an experienced Senior QA engineer, you know it’s essential to understand the company values and ensure quality practices align with, and support them. Your analytical mindset and critical thinking help define product features, identifying and preventing defects early in the product life cycle supporting constant delivery of value.

You will be responsible for defining pragmatic and effective test strategies within your team ensuring they follow standards, and best practices and embed quality as part of the development process.

Alongside the strategic elements of the role, you are well-versed in all aspects of hands-on testing from manual to automation. You help find, debug and assess issues ensuring they are correctly prioritised, and then work with the team through to resolution.

You bring a positive, professional, and fun approach to your work, encouraging dialog and openness to improvement. As a senior member of the team, we expect you to be a key contributor in promoting this mindset.

What can you expect from working with us?

Contribute to our technological direction – We have lots of new systems to design and build along with existing platforms to maintain and operate so there are plenty of opportunities for you to get involved. We need your help to push the boundaries of quality, increase our test coverage and automation, quality awareness and try new things.

Agile, cross-functional working – We work in autonomous teams consisting of Product Owner, UI / UX Designers, QA, and Front and Back End Engineers. Depending on the undertaking, we also embed or collaborate with others from across the business such as Infrastructure Engineers, Data Analysts, Clinical, Marketing and Legal.

Chance to influence the future of healthcare -technology has enabled ZAVA to make efficiency gains in the healthcare sector. To continue pushing boundaries and expanding the company, our technology needs to evolve and grow while ensuring it meets everything required of it. You will play a significant role in ensuring the quality of how and what ZAVA delivers.

Competitive salary, flexible working and other benefits – aside from salary we offer a training budget, 10% R&D and learning time and flexible working (working pattern can be discussed)

Day-to-day the work will encompass:

Excellence and quality – You’re passionate about technical excellence, ensuring it is reflected in the user experience. You collaborate with product management and engineers defining acceptance criteria and ensuring outcomes are understood and everyone knows how to validate them. You’ll write and execute tests of all kinds but always with a leaning towards automation and efficiency. With your eye for excellence, you monitor the production environment helping identify problems and investigate issues when needed. You will offer constructive feedback to other engineers and be open to receiving feedback yourself.

Close collaboration in a cross-functional team – Along with being a member of our close-knit engineering team, Quality Engineers play a key role in our cross-functional teams. You will proactively develop insight on how our applications, systems, and processes work and most importantly, advise the team when they don’t! You will input on products, projects, and requirements the team works on, identify opportunities (technical, process, etc ), discuss priorities, and contribute to the design and implementation of solutions with a focus on delivering value.

Hands-on testing – We are embracing and moving towards a microservice architecture approach that allows us to rapidly adapt and react to the changing needs of our business. You will be involved hands-on in the testing and delivery of small iterative releases, automating wherever possible to continually improve efficiency. You are comfortable working independently when required, providing estimates, and reliably working with clear communication to deliver them.

Quality Guild – we use Guilds for subject matter experts to get together, share ideas, knowledge, best practices and form standards to keep the teams improving. You’ll share your technical expertise, learn from and encourage others, and advise and contribute to enhancing Quality practices and processes across teams.

Innovation – You keep yourself up-to-date on software, testing, and technology trends, identifying and considering opportunities to utilise within Zava’s technology landscape and bringing these insights both to the team you work in and the Guilds.

This role needs experience of:

• Working in an Agile environment within cross-functional teams
• Analysing, contributing to, and refining requirements
• Behaviour-Driven Development (BDD) to define and capture acceptance criteria
• Excellent analytical thinking and problem-solving skills
• Great communication and test coordination skills
• Debugging and analysis of issues (we use NewRelic and AWS Cloudwatch)
• Visual difference testing (we use Percy)
• API testing (we use Postman)
• Front end testing using Javascript (we use Cypress)
• Cross browser / Device testing (we use BrowserStack and real devices)
• Continuous Integration job setup and configuration (we use Jenkins)
• Basic Linux skills (find a file, view log files etc)

Advantageous experience would be:

• Contract Testing (we use PACT)
• Docker containers
• Serverless
• Performance Testing
• Security awareness
• Italian, German, French or Spanish language skills

Your line manager will be:

• Tech Team Lead (Quality)

Core working hours:

Our core business hours are 9am – 6pm GMT, although flexible working arrangements are available upon agreement with your line manager.

Benefits from the day you join:

33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off

️ Free access to Wellness Cloud, advice, counselling, and corporate discounts

20% off all ZAVA products & services for you and your friends and family

Remote, hybrid, and flexible working (role dependent)

MacBook Pro (role dependent)

Flexible bank holidays – take the ones that matter the most to you.

Additional benefits following the probation period:

£500 training budget per year

️Vitality Private Health Insurance + Vitality discounts inc headspace membership

???? Healthcare cash back plan through SimplyHealth

️ Company sabbatical after 2 years

Opportunity to work from overseas for 2 months each year (role dependent)

Cash vouchers after 3, 5, and 10 years of service

We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don\’t think you meet all the requirements that you see above, we encourage you to apply and tell us what we can do to give you your best shot – if you want. Just so you know, certain positions will be subject to a satisfactory DBS check.

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