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- Tasks: Build strong client relationships and manage a portfolio of pension schemes.
- Company: Join a leading firm known for quality-focused pension administration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Perfect opportunity for those looking to advance in client-facing pensions administration.
- Why this job: Make a real impact in a client-centric role within the pensions sector.
- Qualifications: Strong knowledge of DB and DC pension schemes and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
At Zatori, we are the search partner of choice for several firms in the DB pensions space. One of our clients is continuing to grow their Pensions Administration team and is looking to appoint a Senior Pension Administrator to a specialist client-facing team that looks after a range of small to medium-sized DB schemes. To be clear, this isn’t a sales role disguised as something else. The firm has an exceptional track record for being one of the most quality focussed pension administration teams and this role is at the heart of that. This is one of those unique positions where an individual can utilise the DB experience they have to date and put it to good use within a client-centric environment.
What you’ll do:
- Build and maintain strong relationships with clients and key stakeholders
- Take responsibility for a portfolio of clients, delivering a high-quality and accurate service
- Attend client meetings, presenting and discussing administration matters
- Act as a key point of contact for clients, supporting them on scheme-related queries
- Prepare and review client-facing reports, including quarterly stewardship reporting
- Handle queries or concerns effectively, providing solutions and minimising escalation
What we’re looking for:
- Strong technical knowledge of DB and DC occupational pension schemes
- Ability to demonstrate strong emotional intelligence
- Confident communicator who could or currently presents to clients and stakeholders
- Someone who enjoys building relationships and taking ownership
If you’re interested in moving into a more client-facing role within pensions administration, we would like to hear from you.
Senior Pension Administrator (client-facing) employer: Zatori Consulting
Contact Detail:
Zatori Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pension Administrator (client-facing)
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for a Senior Pension Administrator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those client meetings! Brush up on your presentation skills and be ready to discuss your experience with DB schemes. Show them you’re not just about the numbers, but also about building strong relationships with clients.
✨Tip Number 3
Be proactive in following up after interviews. A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates. Let’s get you into that client-facing role!
We think you need these skills to ace Senior Pension Administrator (client-facing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Pension Administrator. Highlight your experience with DB and DC schemes, and don’t forget to showcase your client-facing skills. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about pensions administration and how your experience aligns with our values. Remember, we love a good story, so make it personal and engaging!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your communication prowess. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated with clients and stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Zatori Consulting
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB and DC occupational pension schemes. Be prepared to discuss specific examples from your experience that demonstrate your technical expertise. This will show the interviewers that you’re not just familiar with the concepts, but that you can apply them in a client-facing role.
✨Showcase Your Communication Skills
Since this role involves presenting to clients and stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family where you explain complex pension topics in simple terms. This will help you convey your ideas effectively during the actual interview.
✨Demonstrate Emotional Intelligence
Think about how you can showcase your emotional intelligence during the interview. Prepare examples of how you've successfully navigated challenging client interactions or resolved conflicts. This will highlight your ability to build strong relationships and handle queries effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you assess if it’s the right fit for you.