Senior Pension Administrator (client-facing) in Liverpool
Senior Pension Administrator (client-facing)

Senior Pension Administrator (client-facing) in Liverpool

Liverpool Full-Time 35000 - 45000 £ / year (est.) No home office possible
Zatori Consulting

At a Glance

  • Tasks: Build strong client relationships and manage a portfolio of pension schemes.
  • Company: Zatori, a leading partner in the DB pensions space.
  • Benefits: Hybrid working, competitive salary, and a focus on quality service.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a top-notch team and make a real impact in pensions administration.
  • Qualifications: Strong knowledge of DB and DC pension schemes and excellent communication skills.

The predicted salary is between 35000 - 45000 £ per year.

At Zatori, we are the search partner of choice for several firms in the DB pensions space. One of our clients is continuing to grow their Pensions Administration team and is looking to appoint a Senior Pension Administrator to a specialist client-facing team that looks after a range of small to medium-sized DB schemes.

This is one of those unique positions where an individual can utilise the DB experience they have to date and put it to good use within a client-centric environment.

What you'll do:

  • Build and maintain strong relationships with clients and key stakeholders
  • Take responsibility for a portfolio of clients, delivering a high-quality and accurate service
  • Attend client meetings, presenting and discussing administration matters
  • Act as a key point of contact for clients, supporting them on scheme-related queries
  • Prepare and review client-facing reports, including quarterly stewardship reporting
  • Handle queries or concerns effectively, providing solutions and minimising escalation

What we're looking for:

  • Strong technical knowledge of DB and DC occupational pension schemes
  • Ability to demonstrate strong emotional intelligence
  • Confident communicator who could or currently presents to clients and stakeholders
  • Someone who enjoys building relationships and taking ownership

If you're interested in moving into a more client-facing role within pensions administration, we would like to hear from you.

Senior Pension Administrator (client-facing) in Liverpool employer: Zatori Consulting

At Zatori, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. Our hybrid working model in Liverpool allows for flexibility while you engage with a diverse range of clients, ensuring that your contributions are valued and impactful. With a strong focus on quality and client relationships, this role not only enhances your technical skills but also provides a clear pathway to further career advancement in pensions administration.
Zatori Consulting

Contact Detail:

Zatori Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Pension Administrator (client-facing) in Liverpool

✨Tip Number 1

Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for a Senior Pension Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those client meetings! Brush up on your presentation skills and be ready to discuss your experience with DB schemes. Show them you’re not just knowledgeable but also passionate about delivering high-quality service.

✨Tip Number 3

Practice your emotional intelligence! Think about how you can build strong relationships with clients. Role-play scenarios where you handle queries or concerns effectively, showcasing your problem-solving skills.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining a quality-focused team like Zatori’s.

We think you need these skills to ace Senior Pension Administrator (client-facing) in Liverpool

Client Relationship Management
Pensions Administration
Technical Knowledge of DB and DC Occupational Pension Schemes
Emotional Intelligence
Communication Skills
Presentation Skills
Problem-Solving Skills
Attention to Detail
Stakeholder Management
Report Preparation and Review
Query Handling
Relationship Building
Ownership and Accountability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your experience in DB and DC occupational pension schemes. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client-facing roles in pensions administration. We love seeing genuine enthusiasm, so let your personality come through.

Showcase Your Communication Skills: Since this role involves presenting to clients and stakeholders, make sure to highlight any relevant experience in your application. We’re looking for confident communicators, so share examples of how you've effectively handled client interactions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at Zatori Consulting

✨Know Your Pensions Inside Out

Make sure you brush up on your knowledge of DB and DC occupational pension schemes. Be ready to discuss specific examples from your experience that demonstrate your technical expertise. This will show the interviewers that you’re not just familiar with the concepts, but that you can apply them in a client-facing role.

✨Show Off Your People Skills

Since this role is all about building relationships, think of instances where you've successfully managed client relationships or resolved conflicts. Prepare to share these stories during the interview to highlight your emotional intelligence and communication skills.

✨Prepare for Client Scenarios

Anticipate questions about how you would handle specific client scenarios or queries. Practise articulating your thought process and solutions clearly. This will demonstrate your problem-solving abilities and reassure the interviewers that you can handle the responsibilities of the role.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to client management or how they measure success in the pensions administration team. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Senior Pension Administrator (client-facing) in Liverpool
Zatori Consulting
Location: Liverpool

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