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- Tasks: Lead our Zara Liverpool store, driving sales and managing a passionate team.
- Company: Join Inditex, a global leader in fashion with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days holiday.
- Why this job: Shape the future of fashion while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for fashion is essential.
- Other info: Opportunities for growth and continuous learning in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Exciting New Opportunity in our Zara Liverpool Store as we are currently hiring for a Store Director on a fixed term basis covering maternity.
Key Responsibilities
- COMMERCIAL STRATEGY
- To drive marketing initiatives and store's sales performance based on the analysis and actions of the commercial reports and visual layout.
- To be well informed about current industry trends analysing the competitors market in order to maximise profitability for the store.
- Overlook managers in controlling and managing stock, product rotation, orders and returns to warehouse alongside the product manager in Spain.
- Manage and maintain good working relationships and communication with product departments in the central office in Spain.
- STORE OPERATIONS
- Maximise store profits by the utilization of the company's internal tools and platforms provided.
- Control of uniform costs, reporting procedures and company compliance.
- To be an ambassador in the company's sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable.
- Reporting of store maintenance issues to be communicated to general services department following the company guidelines to maintain a strong brand image.
- HR PROCESSES
- To ensure processes for reporting working hours are followed timely and accurately with corrections being maintained in line with company expectation.
- To produce strategies to control overtime ratio based on analysis and understanding of store activity and expectations.
- Forecasting recruitment needs for the store throughout the year ensuring the authorisation procedures and fair selection process has been followed.
- To overlook the budget of hours are managed in the store effectively respecting the company shift pattern and work life balance project.
- To initiate ideas and contribute to all Brand projects to improve performance.
- To overlook case management with the HR Advisor, identifying and communicating high risk cases to the HR Manager/ER department.
- Ensure the store is compliant with all company initiatives and lead by example to perpetuate the Zara UK culture.
- TRAINING AND DEVELOPMENT
- To actively identify members of your team with development potential and build a continuous internal succession plan.
- To develop the team through performance reviews and Personal development plans utilizing the Leap application and monitor their progression.
- To overlook that inductions and trainings are carried out for all new starters and current employees inside the store following the company guidelines.
- To deliver constructive feedback in a positive and honest manner, using specific examples in regards to the employee performance, setting achievable goals to support the employees' development.
- CUSTOMER SERVICE
- To ensure a high level of customer service standards are consistently attained in the store throughout all departments.
- HEALTH AND SAFETY
- To overlook that good housekeeping is maintained throughout all areas in the store and procedures in reporting maintenance issues to general services are being followed.
- Comply with the Company Health & Safety Policy.
Experience and Qualifications
- Area Manager experience (desirable)
- Experience in managing a similar retail operation within a fast paced environment
- Proven track record of commercial achievements.
- Team management experience in maximizing profitability and drive sales.
- Proven record in coaching and developing people to improve performance.
- Fashion/textile design qualification is highly desirable but not essential.
- Basic knowledge and understanding of UK Employment Law.
Skills and Attitudes
- Ability to motivate people, instil accountability and achieve results.
- Forward planning skills and strategic thinking.
- Passionate about fashion, fabrics and company product.
- Strong leadership qualities with ability to set goals and establish performance standards.
- Identifies problems, reacts accordingly with initiative and problem solving.
- Strong interpersonal skills with ability to manage conflict and positively influence others.
- Excellent communication skills.
- High levels of Numeracy Skills.
About us: Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are the daily motivation for the more than 174,000 individuals who make up the Inditex group.
How we imagine you: We are seeking passionate people with attention to detail that are looking for a challenging yet rewarding career in fashion. You should have a track record of commerciality, people management and an understanding of customer service. You should be able to work in a fast-paced environment and be able to multi-task between your key responsibilities.
What we expect from you: Our General managers are accountable for the day to day running of the store whilst balancing the goals of the Company. Some of your main responsibilities will be:
- Monitor and improve sales performance and productivity
- Overview all operational and administrative tasks
- Motivate, encourage and inspire your team
- Analyse data to create the best strategy for your store
- Be an ambassador for our companies sustainability project
What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, company pension scheme, holidays allowance of 28 days and 'More for less' benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes - we never stop learning!, social projects to get involved and contribute to a better society, and much more!
We are committed to ensuring that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long term conditions.
Store Director in Warrington employer: Zara
Contact Detail:
Zara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Director in Warrington
✨Tip Number 1
Get to know the company inside out! Research Zara's values, sustainability projects, and recent news. This will help you connect your experience with what they care about during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Director role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past that showcase your leadership, problem-solving, and commercial strategy skills. Practice articulating these clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Store Director in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Director role. Highlight your commercial achievements and team management experience, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about fashion and how you can contribute to our sustainability projects. Be genuine and let your personality shine through!
Showcase Your Leadership Skills: In your application, emphasise your ability to motivate and inspire teams. We want to see examples of how you've developed others and driven sales performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Zara
✨Know Your Numbers
As a Store Director, you'll need to demonstrate your understanding of sales performance and profitability. Brush up on key metrics related to retail operations, such as sales per square foot and inventory turnover. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role requires strong leadership qualities. Prepare examples of how you've motivated and developed your team in previous positions. Think about specific instances where you instilled accountability and achieved results, and be ready to share these stories during the interview.
✨Understand Sustainability Initiatives
Zara is committed to sustainability, so it's crucial to show your knowledge of their initiatives. Research their current projects and think about how you can contribute to these efforts. Be prepared to discuss innovative ideas for maintaining sustainability in store operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflict. Practice responding to situations like managing underperforming staff or dealing with customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
