General Manager in London

General Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead Zara's flagship store, driving sales and inspiring your team.
  • Company: Join Inditex, a global leader in fashion with a vibrant culture.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days holiday.
  • Why this job: Make a real impact in a fast-paced, high-profile retail environment.
  • Qualifications: Retail management experience and a passion for customer service.
  • Other info: Opportunities for growth, e-learning, and involvement in social projects.

The predicted salary is between 36000 - 60000 £ per year.

An exceptional opportunity has arisen to lead one of Zara’s most prestigious locations: our London top flagship store. We are seeking a commercially driven and strategically minded General Manager who thrives in a fast-paced, high-profile environment. This role calls for a leader with a relentless focus on customer experience, the ability to translate commercial insight into decisive action, and the confidence to conduct store visits to an exceptional standard driving performance, standards, and inspiration at every level of the business.

About us: Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are the daily motivation for the more than 174,000 individuals who make up the Inditex group.

How we imagine you: We are seeking passionate people with attention to detail that are looking for a challenging yet rewarding career in fashion. You should have a track record of commerciality, people management and an understanding of customer service. You should be able to work in a fast-paced environment and be able to multi-task between your key responsibilities.

What we expect from you: Our General Managers are accountable for the day-to-day running of the store whilst balancing the goals of the Company. Some of your main responsibilities will be:

  • Monitor and improve sales performance and productivity
  • Overview all operational and administrative tasks
  • Motivate, encourage and inspire your team
  • Analyse data to create the best strategy for your store
  • Be an ambassador for our companies sustainability project

What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, company pension scheme, holidays allowance of 28 days and ‘More for less’ benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes - we never stop learning!, social projects to get involved and contribute to a better society, and much more!

We are committed to ensuring that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long term conditions.

Experience and Qualifications:

  • Knowledge of the Company, the brand and the store they are applying for.
  • Experience in managing a similar retail operation within a fast-paced environment.
  • Market, commercial and competitors awareness.
  • Team management experience maximizing profitability and drive sales.
  • Basic knowledge and understanding of UK Employment Law.

Skills and Attitudes:

  • Lead by example, motivating and developing employees.
  • Forward planning skills and strategic thinking.
  • Time management and strong organisational skills - Delegation.
  • Multitasking. Identifies problems, reacts accordingly with initiative and problem solving.
  • People and Interpersonal Skills – Mentoring.
  • Positive attitude towards self-development.
  • Ability to work autonomously and as part of a team.
  • Good verbal and written communication skills.

General Manager in London employer: Zara

Inditex, a global leader in fashion retail, offers an exceptional work environment at our flagship Zara store in London, where teamwork, creativity, and sustainability are at the heart of our culture. As a General Manager, you will benefit from a competitive salary, generous employee discounts, and extensive opportunities for personal and professional growth through our internal promotion programmes and training initiatives. Join us in a fast-paced, dynamic setting that values diversity and empowers you to make a meaningful impact on both your team and the community.
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Contact Detail:

Zara Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Zara. You never know who might give you the inside scoop on job openings or even put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching Zara’s values and recent initiatives. Show us that you’re not just another candidate; demonstrate your passion for fashion and how you can contribute to our sustainability projects.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of General Manager. Highlight your commercial insight and leadership skills, and don’t forget to share examples of how you’ve driven performance in previous roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at Zara. Let’s make it happen!

We think you need these skills to ace General Manager in London

Commercial Awareness
Customer Service
People Management
Data Analysis
Sales Performance Monitoring
Operational Management
Team Motivation
Strategic Thinking
Time Management
Organisational Skills
Problem Solving
Interpersonal Skills
Communication Skills
Multitasking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see that you genuinely care about the role and the brand, so share your enthusiasm and any relevant experiences that highlight this.

Tailor Your CV: Make sure your CV is tailored specifically for the General Manager position. Highlight your experience in managing retail operations, driving sales, and leading teams. We love seeing how your skills align with what we’re looking for!

Be Data-Driven: Since the role involves analysing data to create strategies, include examples of how you've used data in past roles to drive performance. We appreciate candidates who can translate insights into actionable plans, so don’t hold back!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Zara

✨Know Your Brand Inside Out

Before the interview, dive deep into Zara's brand values, recent collections, and sustainability initiatives. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about the company and its mission.

✨Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you've motivated teams in the past. Use specific examples that highlight your ability to inspire and develop employees, as this is crucial for a General Manager role.

✨Demonstrate Commercial Acumen

Be ready to talk about how you've previously analysed sales data to drive performance. Think of concrete strategies you've implemented that led to increased profitability, as this aligns perfectly with the expectations for the role.

✨Prepare for Scenario Questions

Anticipate questions that ask how you would handle specific challenges in a fast-paced retail environment. Practise your responses to demonstrate your problem-solving skills and ability to multitask effectively under pressure.

General Manager in London
Zara
Location: London

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