At a Glance
- Tasks: Manage client campaigns and exceed expectations with innovative marketing solutions.
- Company: Join Zappit, a fast-growing tech disruptor in promotional marketing.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with regular meetings in London.
- Why this job: Be the go-to person for major brands and make a real impact.
- Qualifications: 2+ years in campaign delivery, excellent communication, and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Zappit is a fast-growing tech disruptor in the promotional marketing space, enabling well known household FMCG brands to distribute mobile coupons via any digital channel which can then be redeemed at major supermarkets. Our solution drives footfall to stores, generates incremental sales, and captures 1st party data for brands. We have an enviable client list including Unilever, P&G, Budweiser, Colgate, and Costa Coffee to name just a few. We are embarking on an exciting growth phase and looking to recruit a Client Success Executive to help set up, manage and report on campaigns.
Responsibilities
- Lead the day-to-day communications with our clients either independently, or collaboratively with the client success manager, to exceed their expectations.
- Offer and present new and innovative solutions to meet our clients marketing objectives.
- Become the ‘go to’ person for our clients on all matters related to campaign set-up delivery, through to the post campaign report.
- Interact with clients via online meetings, email, calls, and from time to time in person.
- Monitor and report on campaign KPI metrics.
- Work closely with the sales team to define weekly client objectives for booked campaigns.
- Run performance reports and data admin using our CMS dashboard.
- Identify upsell opportunities with existing clients to increase campaign revenue.
Qualifications, skills and experience
- 2+ years in similar campaign delivery role.
- Excellent attention to detail.
- Outstanding communication and time management skills.
- Confidently numerate, capable with creating and analysing Excel documents.
- Confident presenter. Must have hands on experience creating PowerPoint [or similar] presentations.
This role can largely be performed remotely, although there is a requirement to travel for regular team meetings [London approx 2x per month] as well as face to face meetings with clients in the UK from time to time.
We do not have plans to use external recruitment agencies to place this role. Please also note, we apologise in advance, but we may not be able to respond to all candidates due to the volume of applications expected.
Client Success Executive in Colchester employer: ZAPPIT | Powering Up Promotions
Zappit is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the fast-paced promotional marketing sector. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work with renowned FMCG brands, all while enjoying the flexibility of remote work and regular team interactions in London. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations.
Contact Details:
ZAPPIT | Powering Up Promotions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Executive in Colchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for ZAPPIT | Powering Up Promotions and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like ZAPPIT | Powering Up Promotions are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with ZAPPIT | Powering Up Promotions on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
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We think you need these skills to ace Client Success Executive in Colchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit ZAPPIT | Powering Up Promotions. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of ZAPPIT | Powering Up Promotions:Show us that you’ve done your homework! In your application, briefly mention what you admire about ZAPPIT | Powering Up Promotions’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at ZAPPIT | Powering Up Promotions
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at ZAPPIT | Powering Up Promotions will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At ZAPPIT | Powering Up Promotions, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
