Product Designer

Zappi is a fast growing SaaS platform helping Fortune 500 companies pre-test new ideas and creative content before production. From new products, media campaigns, names, logos, packaging or flavours, Zappi allows companies to shelve bad ideas and improve on good ones. We bring together top expertise in applied statistics, data science, visualisation, product design, user research and engineering to create a platform that allows non-expert users to make high-stakes decisions easily and confidently.

What We Value:

We believe in hiring people who are passionate about product design and want the opportunity to do their best work. We believe product designers work best in supportive team environments that champion collaboration and data-driven decision making, allowing them to occupy and lead their space. We believe the greatest products must be built on a deep understanding of customer needs and challenges, that can only be achieved through curiosity, collaboration and analysis of customer behaviour. We align as a business on the challenges we need to undertake and trust our product teams to solve them in the best possible way.

What You’ll Be Working On:

At Zappi, product designers are an integral part of our product teams, helping to create, shape and deliver the long term vision, backed by a leadership team and business that supports turning them into reality. You’ll be accountable for leading product design in your domain, collaborating with product managers, engineers and quality assurance through discovery, analysis, delivery and usage of solutions and features, advocating for customers and sharing context with your team.

Responsibilities:

• Own and Execute Product Design: Lead UI, UX, and service design across the entire product life cycle—Discovery, Analysis, Build, and Usage—producing designs from early-stage wireframes and prototypes to high-fidelity interfaces.
• Deliver Seamless User Experiences: Create connected experiences using consistent design systems and common UX patterns, balancing user needs with commercial goals to extract early value for tactical gain.
• Research and Validate Designs: Conduct thorough discovery of problem areas and customer pain points using qualitative and quantitative research, including user research and usability testing, to inform designs, validate decisions, and enhance the customer journey.
• Develop and Maintain Design Systems: Define, evolve, and maintain design systems and component libraries, collaborating with engineers to ensure correct implementation.
• Collaborate Cross-Functionally: Work with product managers, engineering managers, and quality assurance as part of a cross-functional team to define team roadmaps and goals.
• Manage Multiple Projects: Balance workload and priorities across multiple concurrent projects.

What You’ll Need:

• Experience & Design Proficiency: Over 4 years of experience as a product designer with strong theoretical and practical design skills; up-to-date with current components, patterns, trends, technologies, and research.
• Tool Expertise & Design Systems: Expert in Figma and proficient with various design tools; experienced in creating, maintaining, and extending design systems and component libraries.
• User-Centered Problem Solving: Ability to simplify complex, data-heavy scenarios into user-friendly solutions; skilled in data-driven design, conducting user research (including interviews and testing), and clearly communicating insights.
• Interaction, Information & Content Design: Proficient in interaction design, information architecture, and information design; experienced in UX copywriting and content design.
• Agile Experience & Cross-Functional Collaboration: Familiarity with working in an agile product environment; proven ability to work effectively within a product team, including product managers, engineers, and QA specialists.
• Technical Understanding & Consistency Advocacy: Knowledge of front-end frameworks and development technologies, understanding their implications for design feasibility; champion for platform consistency, ensuring alignment across disciplines and teams.
• Communication & Facilitation Skills: Excellent at presenting and explaining ideas and findings; ability to inspire and motivate during design sessions and workshops, ensuring accurate implementation of solutions.
• Data Analysis & Product Lifecycle Management: Experience leveraging qualitative and quantitative data for insights; proven track record of delivering value swiftly, overseeing products through their lifecycle, measuring success, and iterating continuously.
• Accessibility Awareness & Industry Experience: Understanding of accessibility guidelines and their practical application in design; experience in the market research or tech industries is a plus.

What You’ll Bring To The Team:

• Drive Impactful Solutions: You’ll tackle key challenges such as simplifying complex systems, empowering users with global, self-service tools and enhancing user engagement, directly contributing to our goal of our users benefiting from the platform without intervention.
• Collaborative Environment: Join a dynamic design team that works closely with product managers, engineers, and other departments to deliver cohesive products.
• Growth and Development: We support your professional journey with opportunities for learning, development, and career advancement.
• Measuring Success Together: Your success will be measured by metrics including user engagement, task success, feature adoption and user satisfaction aligning with our mission to be the data platform creators rely on to inspire and validate their decisions.

The Process:

• HR screening call – A 30 minute call with a member of our talent team to check how suitable you are for the role and cover administrative points.
• Design interview – This is a 1 hour session with members of the product leadership team focused on your product design experience, skills and ambitions.
• Design challenge – A short two-part challenge assessing your technical skills as well as the way you approach problem-solving.
• Cultural interview – A 1.5 hour informal session, usually spent with your future team.

Benefits:

• Salary range £55k-65k per annum.
• One company-paid mental health day of rest every quarter.
• Unlimited holidays.
• Private medical healthcare cover.
• Flexible working arrangements, including remote.
• Wellbeing benefits such as free yoga and access to trained therapists/counsellors.

Why join us?

We’ve been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk’s Media for our engaging and inclusive workplace culture. We’re committed to both people and the planet.

Equal Opportunity:

Zappi is an equal opportunity employer; our diversity is a major strength. We are committed to providing equal opportunities for all individuals, regardless of their race, gender, sexual orientation, disability, or any other characteristic protected by applicable laws.

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