Описание:
Zapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes. We’re looking for a Senior Product Designer who thrives at the intersection of usability and design strategy.
Задачи:
- Lead product design efforts for our mobile app and internal operations/commercial tools.
- Partner closely with Product, Engineering, Operations and Commercial teams to define user problems and co-create practical, elegant design solutions.
- Communicate design concepts and research findings effectively.
- Map out user flows, wireframes, and high-fidelity designs that balance usability, efficiency, data accuracy and visual clarity.
- Use Figma for wireframes, mockups, and prototypes and experiment with AI tools to accelerate design and handoff.
- Conduct user research, usability testing, and field observation with internal teams (Warehouse, Customer Experience, Supply Chain, Category Managers) and visiting our Distribution and Fulfilment Centers to understand real-world needs.
- Design efficient interfaces for key systems (Supplier, Inventory, Rider Dispatch, Warehouse Management) focusing on core workflows like picking, packing, and dispatching in a bustling fulfillment center - and dispatching across different environments (handhelds, desktops).
- Contribute to and help evolve our design system-standardising a component library, establishing design processes, and improving documentation for consistency and scalability.
Требования:
- 5+ years of UI/UX/Product design experience across consumer-facing apps and complex internal tools, ideally in logistics, retail/e-commerce, or on-demand services.
- Strong portfolio showcasing your end-to-end design process, product thinking, problem-solving ability, and refined visual design.
- Proven ability to conduct user research and apply user-centered design principles to develop thoughtful, usable, and delightful solutions.
- Passion and love for what we do with world-class commitment to every single detail
- Proficiency in Figma (mockups, components, prototyping), with a deep understanding of design constraints and opportunities across web and mobile platforms.
- Interest in using AI to optimize workflows.
- Experience collaborating in fast-paced, cross-functional environments; startup mindset with high comfort in ambiguity and rapid iteration.
- Excellent communication, collaboration, and problem-solving skills.
Условия:
- Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.
- Competitive salary & equity package.
- 25 days of annual leave plus bank holidays.
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
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Product designer in convenience retail employer: Zapp
Zapp is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, London, where innovation and growth are at the forefront. With a strong focus on employee development, competitive benefits including private health insurance and generous leave policies, Zapp fosters a culture of collaboration and high performance, making it an ideal place for those looking to make a significant impact in the convenience retail sector.
