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- Tasks: Lead the development of our iOS app, enhancing customer experience from discovery to delivery.
- Company: Join Zapp, London's top premium convenience retail platform, disrupting the market since 2020.
- Benefits: Enjoy a competitive salary, equity package, and generous leave policies.
- Why this job: Shape the future of on-demand delivery and make a real impact in a fast-paced environment.
- Qualifications: 5+ years in product management with a focus on native iOS apps and user engagement.
- Other info: Collaborate with diverse teams and thrive in a dynamic, entrepreneurial culture.
The predicted salary is between 70000 - 90000 £ per year.
Location: Vauxhall, London (Onsite, 5 days/week)
About Zapp
Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.
About The Role
We’re looking for a Senior Product Manager to be the end-to-end owner of our mobile iOS app and website. In this role, you’ll shape how customers interact with our brand digitally — from discovery through delivery. In this high-impact entrepreneurial role, you’ll collaborate with Engineering, Design, Marketing, Merchandising, and Operations teams to launch customer-centric features that drive bar-raising frictionless experience - at speed. You’ll work closely with the company’s Founder to continue our mission to build the most loved on-demand delivery app in the world. You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter.
Responsibilities
- Own the mobile (iOS) customer experience - from discovery and ordering through to real-time delivery tracking.
- Define and manage the iOS product roadmap, aligning closely with Engineering and Design teams.
- Translate customer needs and platform-specific constraints into high-performing, intuitive iOS features.
- Drive development of key iOS capabilities such as push notifications, Apple Pay, real-time location tracking, and personalised UX.
- Collaborate cross-functionally with Marketing, Commercial, and Store Ops teams to ensure a seamless and intuitive user experience.
- Leverage customer insights and operational data to identify pain points and develop new opportunities.
- Establish and track KPIs to evaluate product performance and inform future iterations.
- Stay up-to-date on iOS platform updates, release cycles, and best practices to keep the app competitive and compliant.
Requirements
- Product Manager (Mobile iOS) 5+ years of product management experience, with a strong focus on building and scaling native iOS apps.
- Proven track record of shaping, launching, and scaling consumer-grade iOS apps with high user engagement and strong App Store ratings.
- Familiarity with Apple Pay, push notifications, real-time tracking and location-based services.
- Deep understanding of the iOS ecosystem, including Apple Human Interface Guidelines, platform capabilities, and release cycles.
- Ability to work closely with iOS engineers and mobile designers, translating user needs and technical constraints into intuitive, performant features.
- Experience with tools like mobile analytics platforms (e.g. Mixpanel, Amplitude) to monitor and optimise app performance.
- Track record of using customer feedback, behavioural data, and experimentation to prioritise features and enhance mobile UX.
- A strong grasp of mobile performance, reliability, and responsiveness, especially in high-stakes, time-sensitive use cases.
Benefits
- Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.
- Competitive salary & equity package.
- 25 days of annual leave plus bank holidays.
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
Senior iOS PM – Lead Real-Time Delivery, Equity in London employer: Zapp
Contact Detail:
Zapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior iOS PM – Lead Real-Time Delivery, Equity in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for the role! When you’re in an interview, share specific examples of how you’ve solved problems or improved user experiences in past projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior iOS PM – Lead Real-Time Delivery, Equity in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior iOS PM role. Highlight your experience with mobile iOS apps and any relevant projects that showcase your ability to drive customer-centric features. We want to see how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your skills align with our mission at Zapp. Don’t forget to mention specific experiences that demonstrate your problem-solving abilities and customer obsession.
Showcase Your Achievements: When listing your achievements, focus on quantifiable results. Did you increase user engagement or improve app ratings? We love numbers! This helps us understand the impact you’ve had in your previous roles and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Zapp
✨Know Your iOS Inside Out
Make sure you brush up on your knowledge of the iOS ecosystem, especially the latest updates and best practices. Be ready to discuss how you've previously shaped and launched consumer-grade iOS apps, focusing on user engagement and App Store ratings.
✨Showcase Your Customer Obsession
Prepare examples that highlight your obsession with customer experience. Think about specific instances where you've used customer insights to drive product decisions or enhance mobile UX. This will resonate well with their focus on customer-centric technology.
✨Collaborate Like a Pro
Since this role involves cross-functional collaboration, be ready to discuss how you've worked with engineering, design, and marketing teams in the past. Share specific examples of how you’ve translated user needs into intuitive features while managing technical constraints.
✨Metrics Matter
Familiarise yourself with key performance indicators (KPIs) relevant to mobile apps. Be prepared to talk about how you've established and tracked KPIs in previous roles to evaluate product performance and inform future iterations.