Operations Recruiter Location: Nine Elms, London | Full-timeAbout ZappZapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market by developing best-in-class customer-centric technology and fulfillment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes. The RoleWe are looking for a hands-on Operations Recruiter to own how Zapp finds, attracts, and hires the frontline talent that keeps our Fulfilment Centres running. This is a high-volume, fast-moving recruitment role. You will own the end-to-end hiring process for frontline Operations from sourcing and assessing candidates through to offer acceptance, the onboarding day and first shift, and you will be accountable for key metrics: vacancies filled, time-to-hire, candidate conversion, and quality of hire. Responsible for meeting the critical hiring demands of Fulfilment Center operations, the Operations Recruiter directly supports Zapp's aggressive growth plans. Operating as a strategic partner to Operations leadership, the incumbent will align on both short- and long-term staffing requirements. They will design and execute robust candidate generation and sourcing strategies tailored for high-volume recruitment as well as specialized positions, all while delivering an exceptional candidate experience. Own end-to-end recruitment for frontline Operations roles across Zapp's Fulfilment Centre network, from sourcing and screening through to offer, onboarding day and first shift. Deliver high-volume recruitment across multiple sites, ensuring vacancies are filled quickly without compromising quality. Build and maintain strong candidate pipelines for recurring Operations roles through job boards, referrals, direct sourcing and local recruitment channels. Manage flexible-staffing suppliers alongside permanent hiring, briefing agencies on site requirements and holding them to agreed volumes, lead times and quality standards. Run internal assessment processes for progression roles, including Shift Supervisor, alongside external Fulfilment Centre hiring. Manage candidate communication throughout the recruitment process, ensuring a fast, clear and positive candidate experience. Plan and run onboarding days for new starters, delivering the induction session on Zapp's policies, ways of working and what the first weeks look like, using content owned by People & Culture. Partner with Fulfilment Centre Managers to schedule each new starter's first shifts and training shifts, and issue the welcome email setting out their training plan, so that new colleagues join a published rota at a site that is expecting them. Own TeamTailor as the system of record for hiring, keeping vacancies, candidate stages and pipeline data accurate and up to date. Track and report key recruitment metrics including vacancies, time-to-hire, candidate conversion, offer acceptance and quality of hire. Use recruitment data, AI and automation to identify bottlenecks, improve conversion and make Zapp's hiring process faster and more effective. Qualifications3+ years in recruitment or talent acquisition, ideally high-volume or frontline hiring within retail, grocery, hospitality, logistics, warehousing or another high-volume frontline environment (in-house or agency).Highly data-driven, comfortable owning a recruitment funnel and using the numbers to diagnose and fix problems. Strong project management and organisational skills, with the ability to run many live vacancies at once. Working knowledge of UK right-to-work requirements, including time-limited permissions such as student visas, with sound judgement on what counts as acceptable evidence. Experience owning an applicant tracking system (TeamTailor or similar) as the single source of pipeline data, and of managing flexible-staffing suppliers alongside permanent recruitment. BenefitsCompetitive salaryEnjoy 25 days of holiday per year (plus all bank holidays).Private Health Insurance. Zapp Credit for testing the Zapp service and experienceLunch provided 4 days of a week at HQExtended sick pay and maternity/paternity leave pay. Cycle to work scheme.
Junior Recruitment Consultant - Dutch Speaking in London employer: Zapp
Zapp is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, London, where innovation and growth are at the forefront. With a strong focus on employee development, competitive benefits including private health insurance and generous leave policies, Zapp fosters a culture of collaboration and high performance, making it an ideal place for those looking to make a significant impact in the convenience retail sector.
