Director, Founder’s Office (Brand & Strategy) in London

Director, Founder’s Office (Brand & Strategy) in London

London Full-Time 43200 - 72000 € / year (est.) No home office possible
Zapp

At a Glance

  • Tasks: Transform the Founder’s vision into a standout brand identity and market presence.
  • Company: Join Zapp, London's leading premium convenience retail platform, founded in 2020.
  • Benefits: Competitive salary, equity package, and 25 days holiday per year.
  • Other info: Dynamic role with opportunities for ambitious projects and career growth.
  • Why this job: Be the creative force behind a brand that disrupts the grocery market.
  • Qualifications: 7+ years in brand strategy or leadership roles with a consumer focus.

The predicted salary is between 43200 - 72000 € per year.

Nine Elms, London - Full-time (4 days a week on-site)

As the Director, Founder’s Office, you will serve as the strategic and creative right-hand to the Founder. Your mission is to translate the Founder’s vision into a world-class brand identity and market-leading presence. You won’t just manage tasks; you will orchestrate Zapp’s narrative, ensuring that every strategic initiative reinforces our position as London’s rapid grocery convenience leader. This role requires a blend of high-level commercial acumen and a sharp "brand-first" lens to influence how Zapp lives and breathes in the wild.

Zapp is London’s leading premium convenience retail platform. Founded in 2020, we are disrupting the multi-trillion dollar market by merging best-in‑class technology with a curated, luxury aesthetic. We partner with the world’s most iconic brands to deliver an exclusive range of products 24/7, delivered in minutes.

Key Responsibilities And Expectations
  • Visionary Brand Execution: Translate the Founder’s vision into enterprise-wide brand and marketing initiatives. Ensure the "Zapp Story" is consistently told across all touchpoints, from brand campaigns to partnership activations.
  • Impactful Storytelling: Work with agencies to craft and manage compelling, narrative-driven assets across all formats. You are responsible for making our brand, position and story resonate with our target audiences.
  • Strategic Growth & Positioning: Partner with the Founder to identify "white space" opportunities. Lead the charge on high-impact marketing bets, premium brand collaborations, and innovative expansion strategies that elevate Zapp’s cultural capital.
  • Cross-Functional Brand Alignment: Act as the connective tissue between the Founder, Marketing, Commercial, and Product teams. Ensure that operational decisions (like delivery speed) and commercial decisions (like product assortment) align with our premium brand promise.
  • Special Projects & Moonshots: Own the delivery of the Founder’s most ambitious creative projects - whether it’s a flagship pop-up, a high-profile brand takeover, or a new category launch. You move these from "napkin sketch" to flawless execution.
  • Founder Enablement: Act as a creative sounding board and strategic filter for the Founder. You will protect the Founder’s time while ensuring their creative DNA is embedded in the company’s daily output.
Core Competencies And Skills
  • 7+ years of experience in brand strategy, creative agency leadership, VC/PE with a consumer focus, or senior roles within high-growth, "brand-led" scale-ups.
  • Brand Intuition: A deep understanding of Zapp and what makes a premium lifestyle brand tick. You know that the "how" and "why" are just as important as the "what."
  • Influencing Power: Proven ability to lead cross‑functional teams and align C-level stakeholders behind a unified creative and commercial vision.
  • Exceptional Communication: You are a master storyteller with high executive presence, capable of simplifying complex business goals into inspiring brand narratives.
  • Outcome-Oriented Creativity: You thrive in the "grey area" between logic and magic - using data to back up bold, creative risks.
  • High EQ & Discretion: You will be handling sensitive strategic pivots; sound judgment and integrity are non‑negotiable.
Benefits
  • Competitive salary & equity package.
  • Enjoy 25 days of holiday per year (plus all public holidays).

Director, Founder’s Office (Brand & Strategy) in London employer: Zapp

Zapp is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and strategic thinking thrive. With a strong focus on employee growth, Zapp provides opportunities to lead high-impact projects and collaborate with iconic brands, all while enjoying a competitive salary, equity package, and generous holiday allowance. Join us in shaping the future of premium convenience retail, where your contributions will directly influence our brand narrative and market presence.

Zapp

Contact Detail:

Zapp Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Founder’s Office (Brand & Strategy) in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings.

Tip Number 2

Show up prepared for interviews. Research Zapp thoroughly, understand their brand story, and think about how your experience aligns with their vision. Bring examples of your past work that demonstrate your strategic thinking and creativity.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the conversation that resonated with you.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Zapp team.

We think you need these skills to ace Director, Founder’s Office (Brand & Strategy) in London

Brand Strategy
Creative Agency Leadership
Commercial Acumen
Impactful Storytelling
Strategic Growth & Positioning
Cross-Functional Collaboration
Project Management

Some tips for your application 🫡

Know the Brand Inside Out:Before you start writing your application, take some time to really understand Zapp's brand and what makes it tick. Dive into our story, values, and what sets us apart in the market. This will help you tailor your application to show how you can contribute to our vision.

Craft Your Narrative:Just like we want to tell a compelling story about Zapp, you should do the same in your application. Highlight your experiences and achievements in a way that aligns with our mission. Make sure your narrative showcases your strategic thinking and creativity!

Be Specific About Your Impact:When detailing your past roles, focus on specific examples of how you've driven brand strategy or led creative projects. Use metrics where possible to demonstrate your impact. We love seeing how you've made a difference in previous positions!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Zapp family!

How to prepare for a job interview at Zapp

Know the Zapp Story Inside Out

Before your interview, dive deep into Zapp's brand narrative and values. Understand how the Founder’s vision translates into their market presence. This will help you articulate how you can contribute to telling that story effectively.

Showcase Your Brand Intuition

Prepare examples from your past experiences where you've successfully executed brand strategies. Be ready to discuss how you identified opportunities and aligned teams around a common vision, as this role requires strong influencing power.

Master the Art of Storytelling

Since impactful storytelling is key for this position, practice articulating complex ideas in a simple, engaging way. Think about how you can present your previous projects as compelling narratives that resonate with audiences.

Demonstrate Outcome-Oriented Creativity

Be prepared to discuss how you've balanced creativity with data-driven decision-making in your previous roles. Highlight specific instances where your creative risks led to measurable outcomes, showcasing your ability to thrive in the 'grey area' between logic and magic.