Director, Brand Marketing & GrowthLocation: Nine Elms, London | Full-timeAbout ZappZapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes. The RoleThis is not a traditional marketing director role. Zapp moves fast, operates lean, and holds itself to a standard that most marketing teams would find uncomfortable. They are culturally switched on, commercially sharp, and instinctively understand what it means to build a brand that London's most discerning customers actually want to be associated with. You will take full ownership of Zapp's marketing function - the team, the strategy, the output, and the standard. You will run brand, paid, CRM, social, influencer, and partnerships. You will be the most senior marketing voice in the building day to day, and you will be expected to operate like it. What You Will OwnThe full marketing functionEvery customer-facing channel is yours - CRM, paid social, organic social, influencer, OOH, partnerships, and experiential. The teamYou will build, lead and develop the marketing team directly. Brand campaigns end to endFrom brief through to live execution, we run everything in-house so you will work closely with the Creative Director on integrated campaigns - owning the strategy, the media planning, the channel mix, and the final sign-off. Cultural relevance and brand awarenessYou know what is happening in London before it trends. Influencer and partnership strategyYou identify the right people, brands, and moments to put Zapp alongside. Brand perception and customer insightYou track how London sees Zapp, run research where it matters, and turn findings into better positioning and sharper campaigns. You are as comfortable in the data as you are in the creative. Cross-functional integrationYou make sure marketing thinking is embedded into CRM, commercial, and product decisions - not bolted on at the end. You are the connective tissue between the brand and the rest of the business. Core Competencies and Skills:9+ years of experience in marketing strategy & execution, agency leadership, VC/PE with a consumer focus, entrepreneur or senior roles within high-growth, brand-led scale-ups. Brand Intuition: A deep understanding of Zapp and what makes a premium lifestyle brand tick. Influencing Power: Proven ability to lead cross-functional teams and align C-level stakeholders behind a unified creative and commercial vision. Exceptional Communication: You are a master storyteller with high executive presence, capable of simplifying complex business goals into inspiring brand narratives. Outcome-Oriented Creativity: You thrive in the "grey area" between logic and magic - using data to back up bold, creative risks. Enjoy 25 days of holiday per year (plus all bank holidays).Private Health Insurance. Zapp Credit for testing the Zapp service and experienceLunch provided 4 days of a week at HQExtended sick pay and maternity/paternity leave pay. Cycle to work scheme. Flexible/hybrid working arrangement
Brand Marketing Officer (Maternity Cover) in London employer: Zapp
Zapp is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, London, where innovation and growth are at the forefront. With a strong focus on employee development, competitive benefits including private health insurance and generous leave policies, Zapp fosters a culture of collaboration and high performance, making it an ideal place for those looking to make a significant impact in the convenience retail sector.
