b Overview /b p As Director of Supply Chain, you will build a scalable, automated supply chain engine that accelerates Zapp’s growth. You’ll own and extend Zeppelin, shaping forecasting, stock, and allocation to improve availability while reducing manual work. You’ll lead a team engineered for scale and partner with Commercial, Tech, and Finance to enable faster range, launches, and growth. This role offers ownership of end-to-end supply chain strategy with a strong impact on customer satisfaction and margins. /p b Pay / Benefits /b ul li Competitive salary equity package /li li 25 days of holiday per year plus bank holidays /li li Private health insurance /li li Zapp Credit for testing the Zapp service /li li Lunch provided 4 days a week at HQ /li li Cycle to work scheme /li /ul b Responsibilities /b ul li Build and run a scalable Supply Chain team focused on growth, not headcount /li li Define and measure KPIs; hold the team accountable quarterly /li li Own and enhance Zeppelin (reorder logic, targets, safety stock, FC allocation) /li li Lead automation initiatives to reduce manual, repetitive work across Supply Chain /li li Dive into SKU, supplier, and routing details to inform strategic plans /li li Shape availability and waste strategies as the catalog expands /li li Combine forecasting with negotiation to optimize margins and working capital /li li Maintain a customer-obsessed stance across availability, waste, and cost /li li Collaborate with Commercial, Tech and Finance to enable faster range, launches and growth /li /ul b Key requirements /b ul li Experience leading a Supply Chain, Inventory or Planning function at scale /li li Track record of building forecasting and automation systems that enable growth /li li Strong data fluency; able to build and challenge models in SQL, BI tools or equivalents /li li Builder’s mindset with ambition to scale a function /li li Strong stakeholder management across Commercial, Tech, Ops and Finance /li /ul ul li stakeholder management /li li data-driven decision making /li li ambition and strategic thinking /li li SQL /li li BI tools /li li Forecasting /li /ul
Director, Supply Chain employer: Zapp
Zapp is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, London, where innovation and growth are at the forefront. With a strong focus on employee development, competitive benefits including private health insurance and generous leave policies, Zapp fosters a culture of collaboration and high performance, making it an ideal place for those looking to make a significant impact in the convenience retail sector.
