Director, Founder’s Office (Brand & Strategy)
Director, Founder’s Office (Brand & Strategy)

Director, Founder’s Office (Brand & Strategy)

Full-Time 43200 - 72000 £ / year (est.) No home office possible
Zapp

At a Glance

  • Tasks: Lead brand strategy and creative initiatives to elevate Zapp's market presence.
  • Company: Join Zapp, London's premium convenience retail platform, disrupting the grocery market.
  • Benefits: Competitive salary, equity package, 25 days holiday, private health insurance, and flexible working.
  • Why this job: Be the creative force behind a leading brand and make a real impact.
  • Qualifications: 7+ years in brand strategy or leadership roles with a consumer focus.
  • Other info: Dynamic role with opportunities for ambitious projects and career growth.

The predicted salary is between 43200 - 72000 £ per year.

Nine Elms, London - Full-time (4 days a week on-site)

As the Director, Founder’s Office, you will serve as the strategic and creative right-hand to the Founder. Your mission is to translate the Founder’s vision into a world-class brand identity and market-leading presence. You won’t just manage tasks; you will orchestrate Zapp’s narrative, ensuring that every strategic initiative reinforces our position as London’s rapid grocery convenience leader. This role requires a blend of high-level commercial acumen and a sharp brand-first lens to influence how Zapp lives and breathes in the wild.

Zapp is London’s leading premium convenience retail platform. Founded in 2020, we are disrupting the multi-trillion dollar market by merging best-in‑class technology with a curated, luxury aesthetic. We partner with the world’s most iconic brands to deliver an exclusive range of products 24/7, delivered in minutes.

Key Responsibilities And Expectations

  • Visionary Brand Execution: Translate the Founder’s vision into enterprise-wide brand and marketing initiatives. Ensure the "Zapp Story" is consistently told across all touchpoints, from brand campaigns to partnership activations.
  • Impactful Storytelling: Work with agencies to craft and manage compelling, narrative-driven assets across all formats. You are responsible for making our brand, position and story resonate with our target audiences.
  • Strategic Growth & Positioning: Partner with the Founder to identify "white space" opportunities. Lead the charge on high-impact marketing bets, premium brand collaborations, and innovative expansion strategies that elevate Zapp’s cultural capital.
  • Cross-Functional Brand Alignment: Act as the connective tissue between the Founder, Marketing, Commercial, and Product teams. Ensure that operational decisions (like delivery speed) and commercial decisions (like product assortment) align with our premium brand promise.
  • Special Projects & Moonshots: Own the delivery of the Founder’s most ambitious creative projects - whether it’s a flagship pop-up, a high-profile brand takeover, or a new category launch. You move these from "napkin sketch" to flawless execution.
  • Founder Enablement: Act as a creative sounding board and strategic filter for the Founder. You will protect the Founder’s time while ensuring their creative DNA is embedded in the company’s daily output.

Core Competencies And Skills

  • 7+ years of experience in brand strategy, creative agency leadership, VC/PE with a consumer focus, or senior roles within high-growth, "brand-led" scale-ups.
  • Brand Intuition: A deep understanding of Zapp and what makes a premium lifestyle brand tick. You know that the "how" and "why" are just as important as the "what."
  • Influencing Power: Proven ability to lead cross‑functional teams and align C-level stakeholders behind a unified creative and commercial vision.
  • Exceptional Communication: You are a master storyteller with high executive presence, capable of simplifying complex business goals into inspiring brand narratives.
  • Outcome-Oriented Creativity: You thrive in the "grey area" between logic and magic - using data to back up bold, creative risks.
  • High EQ & Discretion: You will be handling sensitive strategic pivots; sound judgment and integrity are non‑negotiable.

Benefits

  • Competitive salary & equity package.
  • Enjoy 25 days of holiday per year (plus all bank holidays).
  • Private Health Insurance.
  • Extended sick pay and maternity/paternity leave pay.
  • Cycle to work scheme.
  • Flexible/hybrid working arrangement.

Director, Founder’s Office (Brand & Strategy) employer: Zapp

Zapp is an exceptional employer, offering a dynamic work environment in the heart of Nine Elms, London, where creativity and strategic thinking thrive. With a strong focus on employee growth, Zapp provides competitive salaries, equity packages, and generous benefits including private health insurance and flexible working arrangements, ensuring that every team member can contribute to and share in the company's success. Join us to be part of a pioneering team that is reshaping the grocery convenience landscape while enjoying a culture that values innovation and collaboration.
Zapp

Contact Detail:

Zapp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Founder’s Office (Brand & Strategy)

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, whether it’s through interviews or casual chats, let your unique style shine through. Remember, they’re looking for someone who fits into their brand culture, so be authentic and engaging.

Tip Number 3

Prepare for those tricky questions! Research common interview questions for brand strategy roles and practice your responses. Think about how your experience aligns with Zapp’s mission and be ready to share specific examples that highlight your skills and creativity.

Tip Number 4

Don’t forget to follow up! After an interview or meeting, shoot a quick thank-you email to express your appreciation. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team. And remember, apply through our website for the best chance!

We think you need these skills to ace Director, Founder’s Office (Brand & Strategy)

Brand Strategy
Creative Agency Leadership
Commercial Acumen
Impactful Storytelling
Cross-Functional Team Leadership
Exceptional Communication
Outcome-Oriented Creativity
High Emotional Intelligence (EQ)
Strategic Growth Identification
Project Management
Stakeholder Alignment
Market Positioning
Data-Driven Decision Making
Creative Problem Solving

Some tips for your application 🫡

Show Your Brand Passion: When you're writing your application, let your passion for brand strategy shine through. We want to see how you can translate a vision into a compelling narrative that resonates with audiences. Make sure to highlight any relevant experience that showcases your understanding of premium brands.

Be a Storyteller: Craft your application like a story! Use engaging language to describe your past experiences and how they align with our mission at Zapp. Remember, we’re looking for someone who can weave narratives that captivate and inspire, so don’t hold back on your storytelling skills.

Highlight Cross-Functional Experience: Since this role involves working across various teams, make sure to emphasise any experience you have in leading cross-functional projects. We want to see how you've successfully collaborated with different departments to achieve a common goal, so share those examples!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on being part of the Zapp family right from the start!

How to prepare for a job interview at Zapp

Know Zapp Inside Out

Before your interview, dive deep into Zapp's brand identity and market positioning. Understand their unique selling points and how they differentiate themselves in the premium convenience retail space. This knowledge will help you articulate how your vision aligns with the Founder’s goals.

Craft Your Brand Story

Prepare to share your own narrative around brand strategy and execution. Think about specific examples where you've successfully translated a vision into impactful brand initiatives. Highlight your experience in storytelling and how it can resonate with Zapp’s target audiences.

Showcase Your Strategic Mindset

Be ready to discuss how you've identified 'white space' opportunities in previous roles. Bring examples of high-impact marketing strategies or collaborations you've led, and how they contributed to brand growth. This will demonstrate your ability to think strategically and creatively.

Demonstrate Cross-Functional Leadership

Since this role requires collaboration across various teams, prepare to discuss your experience in leading cross-functional projects. Share instances where you aligned different stakeholders behind a unified vision, showcasing your influencing power and exceptional communication skills.

Director, Founder’s Office (Brand & Strategy)
Zapp

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