Technical Support & Commercial Sales Development Manager
Zap Vehicle Charging Ltd – Stockport
£30,000 Basic Salary | Genuine OTE £60,000+ | Uncapped Commission | Company Vehicle | Monday–Friday
Hours: 9:00am–4:00pm, Monday to Friday – 35 hours per week
Location: Hazel Grove, Stockport, with occasional UK customer/site visits
Employment: Full-Time, Permanent
Holiday: 28 days per year inclusive of public holidays
Company Vehicle: Provided if required, or business mileage allowance where agreed
Following continued growth within the Electric Vehicle Charging sector, Zap Vehicle Charging Ltd is looking for an ambitious, commercially driven and technically capable individual to join our expanding team.
This is a varied role combining commercial sales and business development, technical support, customer onboarding, digital communication and database management.
Importantly, this is not simply a technical support position and it is not an order-taking sales role.
We are looking for somebody who wants to actively find, develop and win new commercial EV charging customers.
The potential market is enormous.
If a UK business has a car park or off-street parking, it could be a potential EV charging prospect.
Potential customers include:
- Offices and business parks
- Factories and industrial premises
- Warehouses and distribution centres
- Schools, colleges and educational establishments
- Hotels and hospitality businesses
- Retail premises and shopping centres
- Car dealerships and garages
- Gyms, leisure centres and sports clubs
- Healthcare and care facilities
- Visitor attractions
- Public and private sector organisations
We therefore want someone who doesn't simply wait for leads to arrive.
We want someone who sees potential customers everywhere.
Salary & Earning Potential
Your basic salary will be £30,000 per annum, paid monthly.
However, this is only the starting point.
The position has been designed to substantially reward someone who can combine excellent technical support with strong commercial performance.
Genuine OTE – Approximately £60,000+
Based on the bonus, commission and technical-support reward structure, we consider approximately £60,000 per annum to be a genuine achievable OTE for a successful candidate.
Strong performers have the opportunity to earn beyond this because commission above target is not capped under the current scheme.
For qualifying commercial and school project sales:
Achieve a minimum of £20,000 net profit in a month from qualifying commercial and school sales and you will receive an additional:
£1,000 monthly performance bonus.
Uncapped Commission Above Target
Once you exceed the £20,000 monthly net-profit target, you will additionally receive:
10% Commission on Net Profit Generated Above £20,000
For example, subject to the scheme rules, if qualifying completed installations generated:
£30,000 net profit in a month
you would potentially receive:
- £1,000 monthly target bonus
- Plus 10% commission on the £10,000 above target = £1,000 additional commission
That means £2,000 of additional earnings for that month's sales performance, on top of your basic salary.
The better you perform, the greater the earning potential.
Commission is normally paid in the month following completion of the qualifying installation
Technical Support Reward
Sales are only one part of the position.
You will also be rewarded for successfully completing technical onboarding of qualifying school installations onto our management platform.
You will receive:
£100 for each qualifying school you personally set up and bring fully operational on the TAP system.
Current anticipated volumes are approximately 10–15 schools per month, although volumes will naturally fluctuate.
At 10 completed schools, that represents an additional £1,000.
At 15 completed schools, that represents an additional £1,500.
This technical reward sits alongside the commercial sales bonus and commission structure, subject to the company's applicable bonus and commission terms.
Self-Generated Commercial Sales
This is a particularly important part of the position.
While ZAP will provide sales opportunities and company-generated leads, the successful candidate will also be expected to actively generate their own commercial opportunities.
You should be comfortable researching businesses, identifying decision-makers, making introductions and creating opportunities rather than relying exclusively on enquiries generated by somebody else.
Your activities will include:
- Identifying UK businesses with suitable parking.
- Building your own commercial prospect database.
- Email prospecting and targeted mailshots.
- Researching prospective businesses online.
- Using LinkedIn and other appropriate platforms to identify decision-makers.
- Contacting existing customers regarding additional opportunities.
- Developing referral opportunities.
- Following up previous enquiries.
- Booking surveys and appointments.
- Developing opportunities through to quotation and installation.
- Maintaining a healthy and active sales pipeline.
- Consistently working towards monthly sales and profitability targets.
If you can identify a company with a car park, you have identified a potential conversation.
We want somebody who understands that mentality.
OZEV Grants – Helping Make the Sale Easier
One of the advantages of selling EV charging is the availability of government support for certain eligible installations.
Where applicable, you will work with customers to identify relevant OZEV grant schemes and funding opportunities that may contribute towards their installation costs.
This can make the commercial conversation considerably easier.
Rather than simply asking a business to purchase EV charging infrastructure, you can help them understand:
- Why EV charging may benefit their organisation.
- What type of installation could suit their requirements.
- Whether an applicable OZEV scheme may be available.
- How eligible funding could potentially reduce their installation costs.
- How ZAP can manage the process from initial enquiry through to installation and activation.
Technical Support & Customer Onboarding
Alongside business development, you will be responsible for helping ensure our commercial, educational and domestic customers have a smooth transition from installation to becoming fully operational.
This will include:
- Connecting EV chargers to online back-office management systems.
- Setting up chargers on the TAP management platform.
- Creating customer accounts.
- Creating tariffs and user groups.
- Assisting customers with EV charging apps.
- Setting up online payment facilities where applicable.
- Providing remote first-line technical support.
- Troubleshooting connectivity, Wi‑Fi, network and app issues.
- Liaising with manufacturers and software providers where necessary.
- Ensuring commercial customers understand how to operate their systems.
- Providing an excellent customer handover experience.
- Occasionally attending customer sites where remote support isn't sufficient.
Full technical and product training will be provided.
You will also work alongside our Sales and Sales Administration teams to maximise the value of our customer and prospect databases.
Responsibilities will include:
- Keeping databases clean, accurate and up to date.
- Researching and adding appropriate prospective commercial customers.
- Segmenting databases for targeted campaigns.
- Conducting regular company mailshots.
- Creating targeted email campaigns.
- Supporting social media communications.
- Promoting ZAP's latest commercial offers.
- Providing first-response communication to new enquiries.
- Ensuring leads are recorded and followed up.
- Identifying opportunities hidden within existing customer data.
We don't see a database as simply an administrative requirement.
We see it as thousands of potential conversations and future customers.
Working Hours
The standard working week is:
Monday to Friday
9:00am–4:00pm
35 hours per week
Alternative hours, such as 8:00am–3:00pm, may be considered by mutual agreement.
There is no standard weekend working requirement, although flexibility may occasionally be required depending on customer or operational requirements.
Who Are We Looking For?
We are looking for someone who is:
- Commercially ambitious.
- Confident speaking to business owners and decision-makers.
- Comfortable generating their own sales leads.
- Motivated by targets and commission.
- Technically minded.
- Confident using computers, apps and online platforms.
- Comfortable learning new software and hardware.
- Highly organised.
- Persistent without being pushy.
- Capable of managing multiple customers and projects simultaneously.
- Comfortable working independently.
- Equally comfortable working as part of a wider Sales and Administration team.
- Proactive rather than someone who waits to be given their next task.
Previous experience in B2B sales, business development, IT support, telecoms, energy, renewables, EV charging or another technical industry would be advantageous.
However, direct EV charging experience is not essential, as full training will be provided.
What We Offer
The successful candidate will receive:
- Genuine OTE of approximately £60,000+
- £1,000 monthly sales target bonus when qualifying targets are achieved
- 10% commission on qualifying net profit above the monthly target
- £100 technical reward for each qualifying school successfully brought fully operational onto TAP
- Company vehicle where required
- 35-hour Monday-to-Friday working week
- 28 days' paid holiday inclusive of public holidays
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Commercial Sales Development Manager in Hazel Grove employer: Zap Vehicle Charging Ltd
Zap Vehicle Charging Ltd is an exceptional employer, offering a dynamic work environment in the rapidly growing Renewable Energy sector. With a strong focus on employee development, you will have the chance to enhance your skills in both Electric Vehicle Charging and Energy sectors, while enjoying competitive benefits such as a company vehicle, pension, and a lucrative commission structure. Our culture promotes open communication and teamwork, ensuring that every team member feels valued and empowered to contribute to our ambitious growth plans.