At a Glance
- Tasks: Lead a fun team, ensure amazing customer service, and manage daily operations.
- Company: Join the Zanna Group, a vibrant cookies and donuts shop in Urmston.
- Benefits: Flexible hours, training provided, and a friendly work environment.
- Other info: Great opportunity for career growth in a lively retail setting.
- Why this job: Be part of a sweet team and create delightful experiences for customers.
- Qualifications: Positive attitude and willingness to learn; previous experience is a plus.
Zanna Group in Urmston is recruiting a part-time supervisor to help lead our friendly retail team. You will supervise staff, assist with weekly rotas, and ensure top-notch customer service for our cookies and donuts.
You will operate the till, handle payments, and support cash-up procedures while upholding hygiene and stock standards. Training is provided, and a positive, flexible attitude is valued.
#J-18808-LjbffrTeam Leader - Cookies & Donuts Shop in Urmston employer: Zanna Group
Zanna Group is an exceptional employer in Manchester, offering a vibrant work culture where creativity and passion for hospitality thrive. With a strong focus on employee growth through comprehensive training and a supportive wellbeing programme, team members are encouraged to develop their skills while delivering top-notch service. Join us to be part of a friendly team that values collaboration and excellence in every guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Cookies & Donuts Shop in Urmston
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Zanna Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Leader - Cookies & Donuts Shop in Urmston
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Zanna Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Zanna Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Zanna Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Zanna Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Zanna Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
