At a Glance
- Tasks: Supervise team members, assist customers, and maintain high hygiene standards.
- Company: Dynamic retail and hospitality environment with a supportive culture.
- Benefits: Competitive pay, excellent training, 50% off food, and social events.
- Other info: Great opportunity for personal growth and to showcase your unique personality.
- Why this job: Join a fun team and develop your skills in a vibrant setting.
- Qualifications: Enthusiasm for retail/hospitality; supervisory experience is a plus but not required.
The predicted salary is between 18900 - 23100 £ per year.
The Role
- Supervise Team Members and provide support and training as required
- Assisting in preparation and administration of weekly shift rotas
- Serve and advise customers on our range of cookies and donuts
- Operate the till system, process customer payments and complete end of day cash up procedures
- Maintain high standards of hygiene and food safety at all times
- Ensure stock levels and displays are replenished
- Assist in end of day close down procedures
About You
You will have a genuine interest in retail and/or hospitality and be enthusiastic and committed to ensuring an outstanding and consistent customer experience.
A great team player, with a flexible ‘can do’ approach.
Ideally, you will have experience in a similar supervisory role, but it's not essential as full training will be provided.
This is a fantastic opportunity to learn and progress within a dynamic and supportive environment.
We believe everyone is unique and actively encourage all our staff to bring their individual personality and enthusiasm to the role.
- We Offer
- Competitive rates of pay
- Excellent training and progression opportunities
- 24/7 employee assistance and well being programme
- Staff social events
- Staff referral scheme
- 50% off food at all our venues
- Up to 35 hours
- #J-18808-Ljbffr
Supervisor in Urmston employer: Zanna Group
Zanna Group is an exceptional employer in Manchester, offering a vibrant work culture where creativity and passion for hospitality thrive. With a strong focus on employee growth through comprehensive training and a supportive wellbeing programme, team members are encouraged to develop their skills while delivering top-notch service. Join us to be part of a friendly team that values collaboration and excellence in every guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Urmston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zanna Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zanna Group
Don't be shy about reaching out to Zanna Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Urmston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zanna Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zanna Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
