At a Glance
- Tasks: Welcome guests, take orders, and maintain high service standards in a vibrant environment.
- Company: The Zanna Group, a dynamic hospitality group in Manchester.
- Benefits: Competitive pay, service charge share, 50% dining discounts, and wellbeing support.
- Other info: Comprehensive training and opportunities for personal growth in the hospitality industry.
- Why this job: Join a fun team and create memorable experiences for guests while enjoying great perks.
- Qualifications: Enthusiasm, teamwork, and a flexible attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
The Zanna Group in Manchester is seeking a guest-focused hospitality team member to join our venues. You will welcome guests, uphold service standards, share knowledge about our menus, take orders accurately, and support opening and closing procedures.
We value enthusiasm, teamwork and a flexible, can-do attitude. We offer competitive pay, a share of service charge, comprehensive training, wellbeing support, Wagestream access, staff events, referrals, and generous 50% dining discounts across.
Guest Experience Server – Growth & Perks in Manchester employer: Zanna Group
Zanna Group is an exceptional employer in Manchester, offering a vibrant work culture where creativity and passion for hospitality thrive. With a strong focus on employee growth through comprehensive training and a supportive wellbeing programme, team members are encouraged to develop their skills while delivering top-notch service. Join us to be part of a friendly team that values collaboration and excellence in every guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Server – Growth & Perks in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zanna Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zanna Group
Don't be shy about reaching out to Zanna Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Server – Growth & Perks in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zanna Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zanna Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
