At a Glance
- Tasks: Supervise team members and ensure a top-notch guest experience across our venues.
- Company: Zanna Group, a vibrant hospitality group based in Manchester.
- Benefits: Full training, career progression, and a fun work environment.
- Why this job: Join us to lead a passionate team and create memorable experiences for guests.
- Qualifications: Enthusiasm, reliability, and a keen interest in hospitality are essential.
The predicted salary is between 24750 - 30250 £ per year.
Zanna Group, a Manchester-based hospitality group, invites applications for a supervisory role across its venues.
You will supervise team members, assist with weekly rotas and till operations, and uphold high hygiene and stock standards to ensure a consistent guest experience.
We value enthusiasm, reliability, and a genuine interest in retail and hospitality. Full training is provided, with opportunities to learn and progress in a dynamic environment.
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Barista Supervisor & Guest Experience Lead in Manchester employer: Zanna-Group
Join our vibrant design-led coffee shop as a Head Baker, where you'll lead a passionate team in crafting exceptional pastries that delight our customers daily. With a focus on quality and innovation, we offer a supportive work culture, competitive salary, and numerous opportunities for career growth, all set within the dynamic environment of Manchester. Enjoy unique benefits like 50% off food at our café and free meals on shift, making this an excellent place to develop your skills while being part of a community that values creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Supervisor & Guest Experience Lead in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zanna-Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zanna-Group
Don't be shy about reaching out to Zanna-Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista Supervisor & Guest Experience Lead in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zanna-Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zanna-Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
