At a Glance
- Tasks: Lead and motivate teams to deliver exceptional guest experiences in a vibrant social space.
- Company: Exciting new venue focused on community events and live entertainment.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Join us from the start and help create an energetic atmosphere.
- Why this job: Be part of a fresh venture and shape memorable experiences for guests.
- Qualifications: Passion for hospitality and experience in leading teams in fast-paced settings.
The predicted salary is between 25000 - 30000 € per year.
Introducing the latest addition to St. John’s. Designed as a vibrant social space, bringing people together through live entertainment, seasonal experiences and community events. Delivering an energetic atmosphere unlike anywhere else. We’re looking for passionate, hospitality-driven people to join us from the very beginning and help shape this exciting new venture. If you thrive in fast-paced environments, love creating memorable guest experiences, and want to be part of something fresh and exciting, we’d love to hear from you. This is a hands‑on role, ideal for someone who enjoys leading teams, delivering great service and maintaining high standards in a fast‑paced environment.
Key Responsibilities:
- Oversee daily service operations and ensure smooth running of shifts
- Lead, motivate and support front‑of‑house teams
- Deliver excellent guest experiences and handle customer queries professionally
- Ensure compliance with licensing laws, health
Duty Manager employer: Zanna Group
At St. John’s, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our team members to thrive in their roles. As a Duty Manager, you will not only lead a passionate team but also have the opportunity to shape the guest experience in a vibrant social space that celebrates community and creativity. With a focus on employee growth and development, we offer training and support to help you excel in your career while enjoying the unique atmosphere of our exciting new venue.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your passion for hospitality shine through. Share your experiences and how you can contribute to creating that vibrant atmosphere they’re after.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply directly through our website and follow up with a friendly email. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for those interviews! Research the company and think about how your skills align with their vision. Practice answering common questions and come ready with examples of how you’ve created memorable guest experiences in the past.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating memorable experiences for guests and why you're excited about joining our vibrant team.
Tailor Your CV:Make sure your CV highlights relevant experience in fast-paced environments. We’re looking for hands-on leaders, so showcase any roles where you've motivated teams or delivered exceptional service.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our energetic atmosphere.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Zanna Group
✨Know the Venue Inside Out
Before your interview, make sure you research St. John’s thoroughly. Familiarise yourself with its concept, the type of events they host, and their target audience. This will not only show your enthusiasm but also help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading teams, so be prepared to discuss your leadership style. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you can create a positive atmosphere that aligns with the vibrant social space they aim to build.
✨Emphasise Guest Experience
Since delivering excellent guest experiences is key, come ready with examples of how you've gone above and beyond for customers in previous roles. Discuss any creative ideas you have for enhancing guest interactions at St. John’s, showing that you’re proactive and passionate about hospitality.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment, be ready to discuss how you handle pressure. Prepare scenarios where you've successfully managed busy shifts or unexpected challenges. This will demonstrate your ability to maintain high standards while ensuring smooth operations.
