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- Tasks: Ensure safety at Burnley Bus Station through patrols and customer assistance.
- Company: ZAM FM is a leading facilities management company focused on top-notch security services.
- Benefits: Enjoy ongoing training, a supportive environment, workplace pension, and employee assistance programme.
- Other info: Work 4 on, 4 off shifts with potential overnight emergency cover.
- Why this job: Join a dynamic team where your decisions matter and make a real impact on public safety.
- Qualifications: Must have SIA Door Supervisor License and experience in security roles; First Aid trained preferred.
The predicted salary is between 24000 - 36000 £ per year.
As a Security Officer at ZAM FM, you will be responsible for maintaining a safe and secure environment for clients and employees by patrolling and monitoring premises and personnel.
You will be working at Burnley Bus Station on a 4 on, 4 off basis, 8 hour shifts, earliest start will be 6am and the latest finish time will be 22:30pm. Emergency cover may be required overnight on occasion.
Your key responsibilities will include:
Working to ensure a safe and friendly environment for our customers.
Conducting regular patrols of the premises to ensure that the bus station is a safe and welcoming environment for all passengers, bus operators and other staff.
Completing reports by recording any incidents on mobile app.
Providing assistance to customers, employees, and visitors in a courteous and professional manner.
Deterring criminal activity and misconduct, and performing other duties as assigned.
The majority of your shift will be without supervision so you will be expected to make decisions as appropriate when dealing with any situations.
Proven work experience as a Security Officer or relevant position.
Hold a valid SIA Door Supervisor License
Knowledge of legal guidelines for area security and public safety.
Familiarity with report writing.
Excellent surveillance and observation skills.
Trained in First Aid
Comfortable working unsupervised and dealing with members of the public.
Must have been in the UK 3 years.
Must be able to provide details of all employment, education, self-employment, unemployment, and any gaps in your history for the past five years – only once this has been provided and verified will you be start working for us, there are no exceptions to this.
Must be able to complete BS7958:2019 vetting
ZAM FM is a premier facilities management company dedicated to providing exceptional security services. We are expanding our team and are looking for vigilant and dedicated Security Officers to ensure the safety and security of our clients\’ premises.
Ongoing training and professional development.
Supportive and inclusive work environment.
Workplace pension
Employee assistance programme
Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications.
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Bus Station Security Officer employer: ZAM FM LTD
Contact Detail:
ZAM FM LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Station Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and legal guidelines relevant to bus stations. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining safety.
✨Tip Number 2
Highlight any previous experience where you've worked unsupervised or made quick decisions under pressure. This is crucial for a role that requires you to act independently, especially during your shifts.
✨Tip Number 3
Brush up on your report writing skills. Since you'll be required to document incidents using a mobile app, being able to write clear and concise reports will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service skills during the interview. As a Security Officer, you'll need to assist and interact with the public, so showcasing your ability to handle various situations with professionalism is key.
We think you need these skills to ace Bus Station Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Security Officer or in similar roles. Emphasise your skills in surveillance, report writing, and customer service, as these are crucial for the position at ZAM FM.
Craft a Compelling Cover Letter: In your cover letter, detail your experience with security protocols and your ability to work unsupervised. Mention your SIA Door Supervisor License and any First Aid training you have, as these are essential qualifications for the role.
Showcase Your Decision-Making Skills: Since the role requires making decisions independently, provide examples in your application of situations where you successfully handled challenges or emergencies. This will demonstrate your capability to manage responsibilities without supervision.
Be Thorough with Employment History: Ensure that your application includes a complete employment history for the past five years, including any gaps. This is a requirement for verification before starting work, so be clear and concise in this section.
How to prepare for a job interview at ZAM FM LTD
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Security Officer at ZAM FM. Be prepared to discuss how your previous experience aligns with maintaining a safe environment, conducting patrols, and assisting customers.
✨Demonstrate Decision-Making Skills
Since the role requires working unsupervised, think of examples where you've had to make quick decisions in challenging situations. Highlight your ability to remain calm under pressure and how you handled those scenarios.
✨Showcase Your Communication Skills
As you'll be interacting with the public and colleagues, practice articulating your thoughts clearly. Prepare to discuss how you would assist customers and handle any incidents professionally and courteously.
✨Prepare for Scenario Questions
Expect questions that assess your response to potential security incidents. Think through various scenarios you might encounter at a bus station and how you would address them, demonstrating your knowledge of legal guidelines and safety protocols.