SAP HCM / SuccessFactors ECP Consultant in the UK and Ireland

SAP HCM / SuccessFactors ECP Consultant in the UK and Ireland

Join to apply for the SAP HCM / SuccessFactors ECP Consultant in the UK and Ireland role at Zalaris.

Role summary

We are seeking a skilled SAP HCM Payroll / SuccessFactors ECP Consultant to join our AMS team in the UK and Ireland, providing expert support for payroll operations. This role focuses on keeping SAP Payroll systems running efficiently, ensuring smooth operation, resolving issues, and continuously optimizing processes within an SAP Application Management Services environment.

Key responsibilities

• Provide expert support for our British and Irish customers’ payroll‑related issues, including troubleshooting and system maintenance.
• Manage and resolve payroll and HR‑related tickets raised by customers, ensuring timely and accurate solutions while maintaining compliance with local laws and regulations.
• Manage change requests through the C4C system and ensure proper documentation and testing.
• Develop and maintain solutions aligned with business needs, performing ongoing testing to ensure system efficiency and stability.
• Maintain comprehensive documentation of system customization and improvements, contributing to a best‑practices knowledge base.
• Provide professional guidance and support to Operations teams and various functional teams within the organisation.

Required skills and experience

• Demonstrated experience with SAP HCM Payroll and/or SAP SuccessFactors EC.
• Solid understanding of UK and Ireland payroll regulations and processes.
• Proven experience in system maintenance and support using a ticketing system.
• Strong technical knowledge in customizing and testing across HCM Modules (PY PA, TM, ESS, MSS, T&E, OM, etc.).
• Ability to troubleshoot complex issues and provide practical solutions.
• Effective communication and stakeholder management skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

What we offer

• Flat organisational structure with an open‑door policy.
• A competitive remuneration package and bonus scheme.
• Remote‑based role.
• Life insurance policy (3× basic salary).
• Employer pension contributions.
• Other benefits such as Health Insurance, sabbatical policy, free eye tests, generous maternity/paternity package and mental health support.
• Professional development and training opportunities (free SAP Learning Hub & Certification access).
• Financial rewards for long service and achievements.
• Employee referral programme.
• Regular social events.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting and Customer Service

Industries

IT Services and IT Consulting and Outsourcing and Offshoring Consulting

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Location: London, England, United Kingdom