Key Account Manager in Weybridge

Key Account Manager in Weybridge

Weybridge Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
ZALARIS Deutschland AG

At a Glance

  • Tasks: Manage key client relationships and drive sales growth in a dynamic environment.
  • Company: Join Zalaris, a global leader in Tech HR and payroll solutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a diverse team that values creativity and innovation.
  • Why this job: Make a real impact by partnering with senior stakeholders and driving client success.
  • Qualifications: Experience in account management and strong relationship-building skills required.

The predicted salary is between 60000 - 80000 £ per year.

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. We foster open communication and short decision‑making paths that encourage creative and innovative thinking. Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness.

Role Summary

Managing and driving the relationships of the company with its most important clients. Managing the accomplishment and advance sales budgets and maximise opportunities to grow sales. Responsible for achieving certain sales target from direct sales routes through the process of growing and developing existing clients. Overall responsibility of managing the total Zalaris deliveries, development and customer satisfaction of defined key customers.

Your Responsibilities

  • Own the customer P&L and be commercial accountable.
  • Develop a key account management plan for each dedicated account.
  • Build and maintain strong, long‑lasting customer relationships.
  • Secure and measure customer satisfaction.
  • Sales & manage opportunity pipeline (up‑sale, cross sale, new areas, renewal).
  • Ensure successful and correct delivery of our solutions according to customer needs and objectives.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Forecast and track key customer account metrics.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Drive innovation and customer improvement.
  • Informed of Service and Contract Escalations and being 3. Line for resolutions.
  • Own and manage Tactical (management) client meetings.
  • Internal client account meetings to secure overall alignment for sales, operational issues, opportunities, actions, etc.
  • Support bid‑team in new sales.
  • Secure contract handover from sales to operations (lifecycle).

Account Growth & Commercial Ownership

  • Manage and expand a portfolio of strategic UK accounts.
  • Identify and drive opportunities for upselling, cross‑selling, and service expansion.
  • Own account plans, sales pipeline, forecasting, and contract renewals.
  • Build and maintain strong relationships with senior (C‑level) stakeholders.
  • Lead quarterly business reviews, service reviews, and executive discussions.
  • Act as the primary escalation point for critical client issues.

Delivery & Performance

  • Partner with delivery teams to ensure service levels and performance targets are met.
  • Drive continuous improvement and service optimisation initiatives.
  • Oversee change requests from initial assessment through to delivery.
  • Take ownership of account profitability, including margins and cost efficiency.
  • Work closely with finance and delivery teams to support sustainable growth.

Key Performance Indicators (KPIs)

Success in this role will be measured through a balanced scorecard covering revenue growth, profitability, service performance, and customer satisfaction.

Key Account Manager in Weybridge employer: ZALARIS Deutschland AG

Zalaris is an exceptional employer that champions a culture of open communication and innovation, allowing employees to thrive in a dynamic international environment while making a tangible impact. With a commitment to diversity and inclusion, Zalaris fosters a workplace where every individual is valued, and offers ample opportunities for professional growth and development. The hybrid work model in the UK and Ireland enhances work-life balance, making it an attractive choice for those seeking meaningful and rewarding careers in Tech HR and payroll solutions.
ZALARIS Deutschland AG

Contact Detail:

ZALARIS Deutschland AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager in Weybridge

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your achievements in managing key accounts. When you get the chance to chat with potential employers, share specific examples of how you've driven revenue growth and improved customer satisfaction.

✨Tip Number 3

Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your experience with client relationships and how you’ve tackled challenges in previous roles. This will help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! We’re all about making the application process smooth and straightforward. Plus, it shows you’re genuinely interested in joining our team at Zalaris, which is always a bonus!

We think you need these skills to ace Key Account Manager in Weybridge

Key Account Management
Sales Strategy
Customer Relationship Management
P&L Management
Sales Forecasting
Upselling and Cross-Selling
Stakeholder Engagement
Contract Management
Service Delivery Management
Problem Resolution
Performance Metrics Tracking
Commercial Acumen
Team Collaboration
Client Satisfaction Measurement
Change Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight relevant experience and skills that align with Zalaris' values and the job description. We want to see how you can make a difference!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our Nordic-inspired culture. Be authentic and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and manage key accounts. Numbers speak volumes, so include metrics where possible to show your impact!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at ZALARIS Deutschland AG

✨Know Your Numbers

As a Key Account Manager, you'll need to be comfortable with financial metrics. Brush up on your understanding of P&L statements and sales forecasts. Be ready to discuss how you've managed budgets and driven revenue growth in previous roles.

✨Showcase Relationship Building Skills

Zalaris values strong relationships with clients. Prepare examples of how you've built and maintained long-lasting customer relationships. Think about specific instances where you resolved issues or improved client satisfaction.

✨Understand the Company Culture

Familiarise yourself with Zalaris' Nordic-inspired values. Be prepared to discuss how you align with their ethos of teamwork, inclusivity, and innovation. Show that you can contribute to a diverse workplace and bring your unique perspective.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle critical client issues. Think through potential scenarios you might face in the role and how you would approach them. This will demonstrate your readiness to tackle challenges head-on.

Key Account Manager in Weybridge
ZALARIS Deutschland AG
Location: Weybridge

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