At a Glance
- Tasks: Join our team as a Traffic Planner, managing collections and deliveries daily.
- Company: We're a leading transport and logistics company operating across the UK, Ireland, and Europe.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a fast-paced team that values innovation and customer service excellence.
- Qualifications: Must be computer literate, have good geographic knowledge, and a proactive attitude.
- Other info: Work hours are from 5am to 2pm, perfect for early risers!
The predicted salary is between 36000 - 60000 £ per year.
The company is a well-established transport and logistics company with daily services throughout the UK, Ireland and Europe.
The role involves working in a busy transport office routing collections and deliveries for relevant post codes. Responsibilities include:
- Answering inbound calls to the business and dealing with requests.
- Planning vehicles around requests, challenges, and changes.
- Monitoring customer requests, allocating jobs, and issuing instructions.
- Keeping up to date with transport issues and dealing with changes to the day's schedules.
- Communicating fleet availability and issues to the whole team.
- Liaising with drivers and colleagues to ensure on-time deliveries.
- Pre-briefing and de-briefing drivers on their daily runs throughout the day.
- Recording collection/delivery status and discrepancies in systems and escalating where appropriate.
- Troubleshooting critical transport-related issues as they arise in a live environment.
The applicant should have a dynamic approach to solve resource and planning resolution/modifications. Required skills include:
- Computer literate with strong knowledge of Microsoft Office/Outlook/Teams.
- Basic understanding of Large Goods Vehicles (weights, dimensions, and terminology).
- Good geographic knowledge.
- Proactive approach to continual professional development.
- Excellent team player, able to work on own initiative and make decisions.
- Effective communicator.
- Positive attitude towards customer service and continuous improvement.
- Ability to question, challenge, and improve upon existing processes.
Hours are 5am until 2pm each day.
AM Traffic Planner - Logistics employer: Zak Incorporated
Contact Detail:
Zak Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AM Traffic Planner - Logistics
✨Tip Number 1
Familiarise yourself with the logistics industry, especially the specifics of pallet networks. Understanding how these systems operate will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your geographic knowledge of the UK, Ireland, and Europe. Being able to demonstrate your understanding of routes and postcodes can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, as this role requires effective interaction with drivers and team members. Consider role-playing scenarios where you might need to troubleshoot transport issues or relay important information.
✨Tip Number 4
Showcase your proactive approach to problem-solving by preparing examples of past experiences where you've successfully managed logistics challenges. This will highlight your dynamic approach and ability to adapt in a fast-paced environment.
We think you need these skills to ace AM Traffic Planner - Logistics
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the AM Traffic Planner position. Tailor your application to highlight your relevant experience in logistics and traffic planning.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in transport and logistics, particularly any experience with pallet networks or traffic planning. Use specific examples to demonstrate your problem-solving skills and ability to manage schedules.
Showcase Your Skills: Make sure to mention your computer literacy, especially with Microsoft Office, Outlook, and Teams. If you have knowledge of Large Goods Vehicles and geographic awareness, include that as well to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your proactive approach to professional development and your positive attitude towards customer service. Address how you can contribute to the team and improve existing processes.
How to prepare for a job interview at Zak Incorporated
✨Show Your Planning Skills
Be prepared to discuss your experience with traffic planning and logistics. Highlight specific examples where you successfully managed collections and deliveries, and how you adapted to changes in schedules or requests.
✨Demonstrate Communication Abilities
Since the role involves liaising with drivers and colleagues, showcase your communication skills. Prepare to explain how you handle inbound calls and resolve issues effectively while maintaining a positive attitude towards customer service.
✨Familiarise Yourself with Transport Issues
Research common transport-related challenges and be ready to discuss how you would troubleshoot these issues in a live environment. This shows your proactive approach and understanding of the logistics sector.
✨Highlight Your Technical Proficiency
Make sure to mention your computer literacy, especially with Microsoft Office, Outlook, and Teams. If you have experience with any logistics software, be sure to bring that up as well, as it can set you apart from other candidates.