Agile Delivery Manager (SFIA4)

Can you motivate and lead multidisciplinary and cross-functional delivery teams? Are you a champion of Agile ways of working? Do you enjoy collaborating and learning with like-minded passionate, selfless and open-minded people? Work on exciting public sector projects and make a positive difference in people’s lives. At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. You’ll play a key role in supporting, coaching and leading our teams to deliver the best for our clients and their users. Your flexible leadership style will help teams navigate blockers and find their way to the right solutions. You’ll work closely with our product managers and deliver outcomes and value against the product vision. We encourage learning and sharing - you’ll help coach team members in communities of practice to improve Agile maturity. Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can-do attitude. Our people enjoy challenging themselves to be the best at what they do – if that sounds like you, you’ll fit right in!

Requirements

• Role Objectives: These are the expected objectives for this role. We are happy to discuss these during the interview process with candidates.
• Commercial management: You can build complex relationships with clients and contracted suppliers. You can identify appropriate contractual frameworks and get good value out of the interactions and relationships you build.
• Communication skills: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage client and stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales.
• Financial management: You know how to set and monitor budgets in complex environments. You can track margins on delivery projects and make adjustments to ensure they remain on budget. You can write or input into bids and statements of work.
• Life-cycle perspective: You can apply experience of multiple parts of the product life cycle within all phases of the GDS framework. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Maintaining delivery momentum: You know how to optimise the delivery flow of teams. You can work with delivery teams to identify, track and address the most complicated risks, issues and dependencies including where no clear ownership exists. You can identify innovative ways to unblock issues.
• Making a process work: You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can work with the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process.
• Planning: You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across teams and programmes of work, and coordinate delivery.

Your ability, experience, and qualities:

• Excellent previous commercial experience as a Project, Programme or Delivery Manager.
• Solid experience in financial planning for projects, including budgeting and forecasting.
• Experience in supporting teams in goal setting and tracking of milestones.
• Ability to manage risks issues, with appropriate controls for mitigation.
• Proven experience in ensuring delivery of milestones.
• Supporting definition of team structure and skills-set to meet the needs of the project.
• Supporting awareness of strategic context high-level planning.
• Supporting recruitment of new team members.
• Contributing to account commercials sales.
• Assisting with writing Bids and Statements of Work.

Skills and experience that is nice to have:

• Public sector experience and skills in taking projects through service assessments such as GDS gates.
• Having worked in secure environments and for high security clients.

You don’t meet all the requirements? Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

SC Clearance: Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

Salary: £55,000 - £70,000

Benefits:

• 25 days paid holiday, plus bank holidays.
• Vitality medical insurance.
• Workplace Pension 5% employer contribution.
• Group Life Assurance.
• Cycle scheme.
• 5 days a year for approved Training.
• WFH equipment allowance.
• Buy / Sell Holiday.
• 2 days paid volunteering days.
• Other benefits: Flexible working, Work on exciting projects - make a difference, Empowered to make decisions, Encouraged to fail fast and learn quickly, 1-2-1 and team coaching / training available to all our staff.

For further information contact: Talentteam@zaizi.com, Nat Hinds-Head of Talent, Kayla Kirby-Talent Acquisition Specialist.