The Mission: Club Arran delivers complex digital services across UK Central Government. Our multidisciplinary teams bring together Product, Delivery, UCD, Architecture and Engineering to solve problems and deliver sustainable outcomes. We are now building on that foundation to become an AI integration consultancy for government: helping clients take AI and emerging technologies beyond experimentation and into real services, safely and sustainably. We are looking for a Head of Product to champion user-centred design and product strategy, ensuring that as we integrate advanced technologies, we never lose sight of the user's needs. Reporting to the Club Executive and sitting on the Club Leadership Team, you will be accountable for product and UCD excellence across Arran's portfolio and act as the Head of Profession for our Product and UCD capabilities. In this role, you will split your focus between high-impact client engagements, acting as an executive advisor and strategic lead on flagship accounts, and practice leadership, capability development, and driving commercial growth across the club. You will create the conditions in which multidisciplinary teams can build impactful government services: aligning stakeholders around a clear vision, navigating GDS Service Assessments, discovering true user needs, and ensuring our solutions deliver tangible value to citizens and civil servants alike Your priority will be leading our Product, BA and UCD disciplines on an evolving AI journey, driving practical upskilling, leveraging AI to unlock efficiencies, and empowering teams to confidently articulate AI opportunities to clients, while assuring deliverable quality, maximising project outcomes and learning, navigating government service assessments, and coaching teams. Key Responsibilities Portfolio product leadership willing to make decisions based on available data, but ready to pivot and change approach when user research or new information dictates. Sound technical understanding to work credibly with Engineering, Architecture, DevSecOps and AI specialists. Exceptional communication and narrative skills with the ability to translate complex technical or strategic concepts for diverse audiences, win buy-in from skeptical senior stakeholders, deconstruct technical hype, and frame initiatives around public value rather than feature delivery. Ability to zoom into detail and zoom out to see the bigger picture, bringing clarity to intricate situations and helping product managers cut through ambiguity. Proven experience in establishing rigorous delivery boundaries and outcome-based governance, supporting product managers and teams to prevent uncontrolled project growth and scope creep. Compensation Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value. Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8% . Protection: Comprehensive Group Life Assurance for peace of mind. Purpose
Head of Product employer: Zaizi Limited
Zaizi Limited is an attractive employer due to its commitment to professional growth and a supportive work environment. Employees have the opportunity to work on significant projects that impact the public sector while enjoying a culture of collaboration and innovation.
