Sales Assistant Full time-Part-time - Harrods (m/w) in London

Zadig & Voltaire is a luxury brand founded in 1997.

The brand’s signature lies in its use of the finest materials such as cashmere, silk, and leather.

By reinventing timeless classics in a relaxed yet distinctly rock’n’roll way, Zadig & Voltaire aims to embody the new luxury – a chic, effortless kind of luxury.

To view the current collection: www.zadigetvoltaire.com

We are looking for someone who is attentive, reliable, energetic, approachable, and punctual – someone who has strong knowledge of fashion and current trends and feels confident styling clients.

As a Sales Assistant, you will be responsible for welcoming and supporting customers throughout the entire sales process, showcasing our products, and delivering a high-end customer experience.

You will also assist the store management in creating a retail environment that fosters creativity and team development.

Your main responsibilities will include:

• Creating a positive, friendly experience through customer interaction.
• Assisting customers and ensuring high levels of customer service at all times.
• Demonstrating up-to-date knowledge of all company products and services.
• Working productively within a team and taking initiative to achieve shared goals while being positive, respectful, and helpful.
• Adhering at all times to company policies, guidelines, and procedures.
• Maintaining in-store visual merchandising standards.
• Ensuring excellent cleanliness and tidiness in the store at all times.
• Keeping the stockroom organized and accessible to support sales.
• Maintaining constant vigilance around in-store security procedures.
• Acting as a brand ambassador and contributing to the development of the brand image.

Profile:

• You understand and embody the luxury lifestyle image of Zadig & Voltaire.
• Proven success as a Sales Assistant, preferably in a high-end/luxury retail environment.
• Excellent written and verbal communication skills.
• Sales-driven with strong selling abilities.
• Capable of managing multiple demands and competing priorities effectively.
• Able to act proactively and anticipate customer needs.