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- Tasks: Lead technical excellence and customer success while mentoring a team of professionals.
- Company: Zadara is a cutting-edge IT services company focused on cloud solutions.
- Benefits: Enjoy a full-time role with opportunities for remote work and professional growth.
- Why this job: Be at the forefront of innovation, shaping cloud architectures and driving customer satisfaction.
- Qualifications: 10+ years in tech roles, with strong leadership and communication skills required.
- Other info: Advanced degree in computer science or related field preferred; certifications are a plus.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Field CTO role at Zadara
Join to apply for the Field CTO role at Zadara
As Regional Field CTO you will operate at the intersection of technical excellence, customer success, and business strategy. You will lead strategic engagements with customers, design complex cloud architectures, mentor solution architects and sales engineers, and act as a trusted advisor to both customers and internal teams. This is a hands-on, leadership role requiring versatility – you may architect new environments, review cloud operational health, act as a key relationship owner, and help define our pre-sales and customer success methodologies.
Your day to day:
- Talent Development and Management
- Team Leadership: Lead and mentor others, including a team of regional technical professionals, fostering a culture of continuous learning and professional growth.
- Performance Management: Manage employee performance, providing real time feedback, coaching and support, to develop people to their full potential.
- Strategic Leadership
- Technical Strategy Development: Contribute to the development of the company’s technical sales strategy, ensuring it aligns with broader business goals and objectives.
- Thought Leadership: Serve as a thought leader both within the company and in the broader industry, participating in conferences, webinars, and writing articles or white papers.
- Innovation Driver: Identify opportunities for innovation within the sales process and customer solutions, advocating for the adoption of new technologies and approaches.
- Technical Sales Support
- Pre-Sales Engineering: Work closely with the sales team to provide technical expertise and support during the sales process, including product demonstrations, technical presentations, and solution design.
- Solution Architecture: Design and propose technical solutions tailored to meet the specific needs and challenges of prospective customers, ensuring alignment with their business objectives.
- Proof of Concept (PoC) Development: Lead the development and delivery of PoCs to demonstrate the capabilities and value of the company’s products to potential customers.
- Technical Due Diligence: Assist in the evaluation of potential sales opportunities from a technical perspective, ensuring the feasibility and alignment with company capabilities.
- Customer Engagement and Relationship Management
- Customer Advocacy: Act as a trusted advisor to key customers, understanding their technical challenges and providing solutions that drive value and enhance their satisfaction.
- Post-Sales Support: Ensure a smooth transition from sales to implementation, working closely with customer success and support teams to address any technical issues that arise post-sale.
- Technical Relationship Building: Build and maintain strong technical relationships with key customer stakeholders, fostering long-term partnerships.
- Product and Market Insights
- Product Feedback: Gather and communicate customer feedback and market insights to product management and development teams to inform future product enhancements and innovations.
- Competitive Analysis: Stay informed about industry trends and competitor products, providing insights that help position the company’s offerings effectively in the market.
- Technology Trends: Keep abreast of emerging technologies and trends that could impact the company’s products and customer needs.
- Cross-Functional Collaboration
- Sales and Marketing Alignment: Collaborate with sales and marketing teams to develop compelling technical messaging and materials that effectively communicate the value of the company’s products.
- Training and Enablement: Provide ongoing training and technical enablement for the sales team to ensure they have the knowledge and skills needed to effectively sell complex solutions.
- Inter-Departmental Liaison: Act as a liaison between sales, product, and engineering teams to ensure seamless communication and alignment on customer needs and product capabilities.
- Reporting and Metrics
- Sales Performance Analysis: Analyze sales performance data to identify technical trends and insights that can inform strategy and improve sales outcomes.
- Reporting: Provide regular updates to senior leadership on technical sales activities, customer feedback, and market trends.
What you bring :
- At least 10 years’ experience in a relevant role and at least 5 years in a senior role.
- Technical Expertise: Deep understanding of the company’s technology and the ability to convey complex technical information clearly and effectively.
- Sales Acumen: Strong knowledge of the sales process and the ability to align technical solutions with business value propositions.
- Customer Focus: Proven ability to engage with customers, understand their needs, and provide solutions that enhance their success and satisfaction.
- Communication Skills: Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
- Collaboration and Leadership: Strong collaborative skills with the ability to lead cross-functional teams and influence stakeholders at all levels.
- Problem-Solving: Creative and strategic thinker with the ability to analyze complex problems and develop innovative solutions.
- Industry Knowledge: In-depth understanding of the industry and market in which the company operates, including trends, challenges, and competitive landscape.
Your education:
- Advanced degree in computer science, engineering or mathematics or equivalent experience
- AWS Solutions Architecture Certification or VMware Certification would be an advantage.
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Seniority level
-
Seniority level
Executive
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Field CTO employer: Zadara
Contact Detail:
Zadara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field CTO
✨Tip Number 1
Network with professionals in the cloud technology space. Attend industry conferences, webinars, and local meetups to connect with potential colleagues and mentors who can provide insights into the role of a Field CTO.
✨Tip Number 2
Stay updated on the latest trends in cloud technology and architecture. Familiarise yourself with emerging technologies and how they can be leveraged to enhance customer solutions, as this knowledge will be crucial in your role.
✨Tip Number 3
Develop your leadership skills by seeking opportunities to mentor others or lead projects. This experience will not only strengthen your resume but also demonstrate your capability to manage and inspire teams.
✨Tip Number 4
Engage with potential customers to understand their challenges and needs. This hands-on experience will help you articulate solutions effectively during interviews and showcase your customer-focused approach.
We think you need these skills to ace Field CTO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Field CTO role. Focus on your technical expertise, leadership skills, and any experience in customer engagement or sales support.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer success. Mention specific examples of how you've led teams, mentored others, or contributed to strategic initiatives in previous roles.
Showcase Thought Leadership: If you have written articles, white papers, or participated in industry events, mention these in your application. This demonstrates your commitment to innovation and thought leadership in the tech space.
Highlight Problem-Solving Skills: Provide examples in your application that showcase your ability to analyse complex problems and develop innovative solutions. This is crucial for a role that requires both technical and strategic thinking.
How to prepare for a job interview at Zadara
✨Showcase Your Technical Expertise
As a Field CTO, you'll need to demonstrate a deep understanding of cloud technologies and architectures. Be prepared to discuss specific projects where you've successfully designed or implemented complex solutions, and how these align with business objectives.
✨Emphasise Leadership and Mentoring Skills
This role requires strong leadership abilities. Share examples of how you've led teams, mentored colleagues, and fostered a culture of continuous learning. Highlight your experience in performance management and how you've helped others reach their potential.
✨Prepare for Customer Engagement Scenarios
Expect questions about your approach to customer advocacy and relationship management. Be ready to discuss how you've acted as a trusted advisor, resolved technical challenges for clients, and ensured their satisfaction post-sale.
✨Demonstrate Strategic Thinking
The interviewers will be looking for your ability to contribute to technical strategy development. Prepare to discuss how you've identified opportunities for innovation and aligned technical solutions with broader business goals in previous roles.
