Assistant Manager, Complaints in Wilmslow
Assistant Manager, Complaints

Assistant Manager, Complaints in Wilmslow

Wilmslow Full-Time 28000 - 30000 £ / year (est.) No home office possible
Zachary Daniels

At a Glance

  • Tasks: Assist in managing store operations, delivering top-notch customer service and driving sales.
  • Company: Established storage solutions provider known for excellent customer service.
  • Benefits: Competitive salary, bonus potential, great work-life balance, and structured training.
  • Other info: Enjoy every other weekend off and clear progression opportunities.
  • Why this job: Join a supportive team and grow your career in a dynamic retail environment.
  • Qualifications: Experience in retail, strong communication skills, and a proactive sales mindset.

The predicted salary is between 28000 - 30000 £ per year.

Location: Hale Barns (near Manchester Airport)

Salary: £28,000 - £30,000 + bonus (up to £6,000)

About the Company

Our client is a growing and well-established storage solutions provider in the Greater Manchester area, known for delivering excellent customer service and high-quality facilities.

The Role

As an Assistant Store Manager, you will play a key role in the day-to-day running of the site, combining customer service, sales, and operational responsibilities. You'll be the first point of contact for customers, helping them find the right solution while driving performance and maintaining high standards across the store.

Key Responsibilities

  • Deliver outstanding customer service and build strong relationships
  • Support and drive sales performance and achieve targets
  • Guide customers through the full sales and rental process
  • Handle administrative tasks including contracts and customer records
  • Ensure the site is clean, secure, and well-presented
  • Resolve customer queries quickly and professionally

About You

  • Experience in a retail or customer-facing environment
  • Driving license as could be required to travel to other sites in the area for meetings
  • Confident communicator with strong interpersonal skills
  • Sales-driven with a proactive mindset
  • Organised with strong attention to detail
  • Team player with a positive attitude
  • Comfortable working in a fast-paced environment

What's on Offer

  • Competitive salary + bonus (up to £5,000)
  • Great work-life balance
  • 5 days out of 7
  • Every other weekend off
  • No late evenings
  • Structured training and development
  • Clear progression opportunities within a growing business
  • Supportive and friendly team environment

Assistant Manager, Complaints in Wilmslow employer: Zachary Daniels

Our client is an exceptional employer, offering a competitive salary and bonus structure alongside a strong commitment to employee development and work-life balance. Located in Hale Barns, near Manchester Airport, the company fosters a supportive and friendly team environment, ensuring that employees have clear progression opportunities within a growing business while enjoying every other weekend off and no late evenings.
Zachary Daniels

Contact Detail:

Zachary Daniels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager, Complaints in Wilmslow

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the storage solutions industry. A personal recommendation can go a long way in landing that Assistant Manager role.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Understand their approach to customer service and think of examples from your past experiences that showcase your skills in handling complaints and driving sales.

✨Tip Number 3

Practice your communication skills! As an Assistant Store Manager, you'll need to be a confident communicator. Role-play common interview questions with a friend to help you articulate your thoughts clearly and effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Assistant Manager, Complaints in Wilmslow

Customer Service
Sales Performance
Interpersonal Skills
Administrative Skills
Attention to Detail
Organisational Skills
Problem-Solving Skills
Teamwork
Proactive Mindset
Communication Skills
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales experience, as these are key for the Assistant Manager role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've delivered outstanding customer service or driven sales performance in previous positions.

Show Your Personality: We love a positive attitude! Let your personality shine through in your application. We want to see that you’re not just qualified, but also a great team player who can thrive in a fast-paced environment.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!

How to prepare for a job interview at Zachary Daniels

✨Know the Company Inside Out

Before your interview, take some time to research the storage solutions provider. Understand their values, services, and what sets them apart in the Greater Manchester area. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As an Assistant Store Manager, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've delivered outstanding customer service or resolved complaints. Highlighting these skills will demonstrate that you're the right fit for the role.

✨Prepare for Sales-Driven Questions

Since the role involves driving sales performance, be ready to discuss your previous sales achievements. Think of specific targets you've met or exceeded and how you achieved them. This will show that you have a proactive mindset and are results-oriented.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the company’s success.

Assistant Manager, Complaints in Wilmslow
Zachary Daniels
Location: Wilmslow

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