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- Tasks: Manage customer orders from receipt to delivery while ensuring operational excellence.
- Company: Join a leading international retailer known for its performance-driven culture.
- Benefits: Enjoy a discretionary bonus, 25 days annual leave, and generous staff discounts.
- Why this job: Be part of a dynamic team with opportunities for growth in a fast-paced environment.
- Qualifications: Experience in operations, strong Excel skills, and the ability to work cross-functionally are essential.
- Other info: Work in a modern city centre office with a focus on collaboration and innovation.
The predicted salary is between 24000 - 42000 £ per year.
We have an exciting opportunity to join one of the biggest retailers, not only in the UK but internationally. A forward-thinking, performance-driven company who have an opportunity for an experienced Operations Executive to join their Wholesale team. The position will play a key role in managing and supporting their growing global Wholesale business. As part of the team, you will work alongside the Senior Wholesale Operations Manager and other colleagues to ensure the smooth delivery of customer orders, from receipt to delivery, while maintaining strong relationships with our customer accounts.
Wholesale Operations Executive Responsibilities:
- Own the entire process for managing a growing number of accounts, ensuring operational excellence and high-quality service from order receipt to final delivery.
- Collaborate across departments to align on custom pricing, trade terms, quantities, and drop dates while ensuring all customer requirements are met.
- Compile and present consistent sales order data for internal teams, working alongside the Wholesale Operations Manager to ensure clarity and alignment.
- Work closely with the Wholesale Ops Manager, Wholesale Executives, Account Managers, and Logistics to meet deadlines and customer expectations.
- Take full ownership of the open order book, conducting weekly meetings with the business and customers to ensure transparency and meet demands.
- Provide weekly and monthly forecasts based on customer drop dates and inbound movements to optimise distribution centre resources.
- Collaborate with the finance team to ensure accurate fulfillment and resolve any discrepancies or queries related to sales orders.
Wholesale Operations Executive Skills & Qualities:
- Proven experience in a similar role where the delivery of goods is central, including working with third-party handlers.
- Strong Excel skills (intermediate to advanced level).
- Ability to work cross-functionally, adapting to evolving processes and changes.
- Comfortable working in a fast-paced, dynamic environment.
- Ambitious, passionate, and eager to contribute to a growing brand with opportunities for expansion and development.
- High attention to detail and strong problem-solving abilities.
- Excellent initiative and independence; able to manage tasks without close supervision.
- Strong interpersonal skills and the ability to build relationships with internal teams and customers.
Wholesale Operations Executive Benefits:
- Discretionary bonus scheme
- 25 days annual leave (plus bank holidays)
- Modern city centre office environment
- Career growth opportunities in a fast-paced, high-growth brand
- Generous staff discount
Wholesale Operations Executive employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Executive
✨Tip Number 1
Familiarise yourself with the wholesale operations landscape. Research the company’s current wholesale practices and understand their customer base. This knowledge will help you demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Network with professionals in the industry. Attend relevant events or join online forums where you can connect with others in wholesale operations. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your Excel skills, especially if you’re not already proficient. Since strong Excel skills are a requirement for this role, consider taking an online course or practicing with real data sets to boost your confidence.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific examples from your past experience where you successfully navigated challenges in operations. Being able to articulate these experiences will set you apart during interviews.
We think you need these skills to ace Wholesale Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and customer service. Emphasise any previous roles where you managed accounts or collaborated across departments, as these are key aspects of the Wholesale Operations Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific skills such as your strong Excel abilities and problem-solving skills, and provide examples of how you've successfully managed customer orders in the past.
Highlight Relevant Skills: In your application, clearly outline your experience with third-party handlers and your ability to work in fast-paced environments. Use bullet points to make these skills stand out, ensuring they align with the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Wholesale Operations Executive role.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your Operational Experience
Make sure to highlight your previous experience in managing operations, especially in a wholesale or retail environment. Be prepared to discuss specific examples of how you've ensured operational excellence and high-quality service in past roles.
✨Demonstrate Cross-Functional Collaboration
Since the role requires working closely with various departments, be ready to share instances where you've successfully collaborated with teams like finance, logistics, or sales. This will show your ability to work cross-functionally and adapt to evolving processes.
✨Excel Skills Are Key
Given the emphasis on strong Excel skills, brush up on your abilities before the interview. Be prepared to discuss how you've used Excel in your previous roles, whether for data analysis, forecasting, or reporting.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples where you've faced challenges in order management or customer service and how you resolved them. This will demonstrate your attention to detail and initiative.
