At a Glance
- Tasks: Lead innovative CRM strategies to boost customer engagement and loyalty.
- Company: Exciting fashion retail brand with a focus on growth and innovation.
- Benefits: Competitive salary, bonus potential, and fantastic staff perks.
- Other info: Join a team where your ideas can make a real impact.
- Why this job: Shape the future of CRM in a dynamic, high-growth environment.
- Qualifications: Experience in CRM strategy and strong analytical skills required.
The predicted salary is between 55000 - 55000 € per year.
Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading retail brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels.
Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
The CRM Manager will:
- Develop and deliver best-in-class CRM strategy across the customer lifecycle
- Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints
- Use customer data and insights to optimise performance and increase ROI
- Work closely with marketing, content and digital teams to support wider business growth
- Analyse campaign performance and continuously improve engagement metrics through testing and optimisation
Requirements:
- An experienced CRM Manager from a fashion, retail or consumer-facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Experience using CRM and email marketing platforms, ideally Klaviyo
- A highly commercial and analytical mindset
- Excellent communication and stakeholder management skills
This is one of the UK's most exciting and ambitious fashion brands with significant investment across CRM, digital and customer experience. It is a genuine opportunity to shape CRM strategy and make a visible impact in a high-growth culture with exciting long-term career potential. Excellent benefits package, bonus potential and staff perks are also included.
If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you.
CRM Manager - Travel in Warrington employer: Zachary Daniels
Join a leading retail brand in Warrington as a CRM Manager, where you'll thrive in a dynamic and entrepreneurial environment that champions innovation and creativity. With significant investment in digital and customer experience, this role offers exceptional growth opportunities and the chance to make a tangible impact on customer engagement strategies. Enjoy a competitive salary, bonus potential, and an excellent benefits package while being part of one of the UK's most ambitious fashion brands.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager - Travel in Warrington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and CRM space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with CRM strategies and data-driven campaigns. Share specific examples of how you've boosted customer engagement and retention in past roles.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their goals, especially in areas like customer experience and digital growth.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role and the company!
We think you need these skills to ace CRM Manager - Travel in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your experience in customer engagement and data-driven strategies, as these are key for us. Use specific examples that showcase your skills in multi-channel campaigns and performance optimisation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer retention and loyalty, and explain how your commercial mindset aligns with our ambitious goals. Don’t forget to mention why you’re excited about this opportunity in the fashion retail space.
Showcase Your Analytical Skills:We love numbers! Make sure to include any relevant metrics or results from past campaigns you've managed. This will demonstrate your analytical mindset and ability to drive ROI, which is crucial for the CRM Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Zachary Daniels
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the fashion and retail sectors. Brush up on your knowledge of customer lifecycle marketing and be ready to discuss how you’ve successfully implemented data-driven campaigns in the past.
✨Showcase Your Analytical Skills
Prepare to talk about specific metrics and KPIs you've used to measure campaign success. Bring examples of how you've optimised performance through testing and analysis, as this will demonstrate your commercial mindset and ability to drive ROI.
✨Be Ready for Creative Discussions
This role requires energy and creativity, so think of innovative ideas you could bring to the table. Prepare a few examples of multi-channel campaigns you’ve led, and be ready to brainstorm new concepts that align with the company’s vision.
✨Engage with Stakeholders
Strong communication is key! Think about how you’ve collaborated with marketing, content, and digital teams in the past. Be prepared to discuss how you manage stakeholder relationships and ensure everyone is aligned on CRM goals.
