At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies.
- Company: Exciting fashion brand with ambitious growth plans.
- Benefits: Competitive salary, bonus potential, and fantastic staff perks.
- Other info: Join a dynamic team where your ideas can make a real impact.
- Why this job: Shape the future of CRM in a fast-paced, high-growth environment.
- Qualifications: Experience in CRM strategy and customer lifecycle marketing.
The predicted salary is between 55000 - 55000 € per year.
Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading retail brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels.
Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
The CRM Manager will:
- Develop and deliver best-in-class CRM strategy across the customer lifecycle
- Drive customer retention, engagement, loyalty and repeat purchase
- Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints
- Use customer data and insights to optimise performance and increase ROI
- Enhance customer journeys through automation, segmentation and personalisation
- Work closely with marketing, content and digital teams to support wider business growth
- Support and develop loyalty initiatives to maximise customer lifetime value
- Analyse campaign performance and continuously improve engagement metrics through testing and optimisation
We are looking for:
- An experienced CRM Manager from a fashion, retail or consumer-facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Proven ability to deliver measurable improvements in customer engagement and revenue
- Experience using CRM and email marketing platforms, ideally Klaviyo
- A highly commercial and analytical mindset
- Someone who thrives in a fast-paced, high-growth environment
- Excellent communication and stakeholder management skills
- A passionate, ambitious and hands-on approach
Why this opportunity stands out:
- One of the UK's most exciting and ambitious fashion brands
- Huge growth plans across the UK and international markets
- Significant investment across CRM, digital and customer experience
- A genuine opportunity to shape CRM strategy and make a visible impact
- High-growth culture with exciting long-term career potential
- Excellent benefits package, bonus potential and staff perks
Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you.
CRM Manager in Walton employer: Zachary Daniels
Join a leading retail brand in Warrington as a CRM Manager and immerse yourself in a dynamic, entrepreneurial environment that champions innovation and personal growth. With significant investment in digital and customer experience, this role offers the chance to shape impactful CRM strategies while enjoying an excellent benefits package, bonus potential, and a culture that rewards high performance and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in Walton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM successes. This will help you stand out and demonstrate your ability to drive customer engagement and retention.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can enhance their customer journeys and contribute to their ambitious growth plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a real impact in the retail world.
We think you need these skills to ace CRM Manager in Walton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your experience in customer engagement and retention strategies, and don’t forget to mention any relevant tools like Klaviyo that you’ve used.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for the role and the brand. Share specific examples of how you've driven customer loyalty and engagement in previous roles to show us what you can bring to the table.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, be sure to include any metrics or results from past campaigns you've managed. We want to see how you've used data to optimise performance and increase ROI.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Zachary Daniels
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to retail. Brush up on your knowledge of customer lifecycle marketing and be ready to discuss how you've driven engagement and retention in previous roles.
✨Showcase Your Analytical Skills
Prepare to talk about specific metrics and results from past campaigns. Be ready to explain how you used data to optimise performance and increase ROI. This will demonstrate your commercial mindset and analytical prowess.
✨Be Ready for Creative Problem-Solving
Think of examples where you’ve had to innovate or think outside the box in your previous roles. This role is all about creativity in customer engagement, so showcasing your ability to come up with fresh ideas will set you apart.
✨Engage with the Company’s Vision
Research the brand’s current CRM initiatives and be prepared to discuss how you can contribute to their growth plans. Showing genuine enthusiasm for their mission and how you can help shape their CRM strategy will make a strong impression.
