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- Tasks: Oversee daily transport operations and ensure smooth workflow in logistics.
- Company: Dynamic logistics company focused on efficiency and team development.
- Benefits: Competitive salary, pension, gym membership, and ongoing training.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Lead a team and drive improvements in a fast-paced environment.
- Qualifications: Experience in transport planning and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people.
Key Responsibilities
- Manage daily desk operations, ensuring adequate staffing and smooth workflow
- Lead, train, and develop planners and coordinators, including performance reviews and onboarding
- Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required
- Monitor service delivery, ensuring all contracts meet performance and quality standards
- Oversee compliance with transport procedures, documentation, and legal requirements
- Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability
- Track driver performance, attendance, and holidays
- Produce operational reports and highlight risks or improvement opportunities
- Drive a 'fix it now' approach to problem solving and continuous improvement
- Support wider operations and contribute to business improvement initiatives
Requirements
- Experience in a transport planning or traffic management role within logistics
- Strong knowledge of UK & Ireland geography and transport regulations
- Confident communicator across all levels
- High level of IT literacy (digital-first operation)
- Organised, detail-oriented, and able to work to tight deadlines
- Strong problem-solving skills and proactive mindset
- Flexible approach to working hours and operational demands
- CPC is desirable
Package
- £50,000 - £60,000 (depending on experience)
- Pension (5% matched)
- Additional service-based annual leave
- Life assurance
- Gym membership
- Employee assistance programme
- Ongoing training and development
- Monday-Friday with 1 in 6 weekend rotation
Traffic Operations Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in traffic operations. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK & Ireland geography and transport regulations. We want you to be confident when discussing how you can improve operations and tackle challenges head-on.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled operational issues in the past. Remember, we love a 'fix it now' mindset!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in our logistics team.
We think you need these skills to ace Traffic Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Traffic Operations Manager role. Highlight your experience in transport planning and logistics, and don’t forget to mention any relevant achievements that showcase your problem-solving skills and ability to manage operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Mention specific examples from your past that demonstrate your leadership skills and how you've driven continuous improvement in previous positions.
Show Off Your IT Skills: Since we’re a digital-first operation, make sure to highlight your IT literacy. Mention any software or tools you’ve used in logistics management, as this will show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zachary Daniels
✨Know Your Operations Inside Out
Make sure you’re well-versed in the day-to-day transport operations. Brush up on logistics terminology and be ready to discuss how you would manage staffing and workflow effectively. This shows you’re not just familiar with the role but also passionate about making a difference.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational issues in the past. Think of specific instances where you’ve driven continuous improvement or resolved conflicts. This will demonstrate your proactive mindset and ability to handle challenges head-on.
✨Communicate Confidently
As a Traffic Operations Manager, you'll need to communicate across all levels. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and knowledgeable.
✨Familiarise Yourself with Compliance and Regulations
Brush up on UK & Ireland transport regulations and compliance procedures. Be prepared to discuss how you would ensure that contracts meet performance and quality standards. This knowledge will show that you take the legal aspects of the role seriously and are ready to uphold high standards.