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- Tasks: Lead and optimise luxury retail operations while enhancing customer experience.
- Company: Prestigious luxury women's wear brand with a focus on excellence.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Shape the future of luxury retail and inspire teams to achieve greatness.
- Qualifications: Extensive experience in luxury retail leadership and property management.
- Other info: Join a brand that values sophistication, craftsmanship, and growth.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking an accomplished Retail & Property Director to lead the strategic and operational performance of our retail portfolio within a luxury women's wear environment. This executive leadership role is responsible for delivering commercial excellence, elevating the customer experience, and ensuring our physical spaces reflect the sophistication, craftsmanship, and values of our brand.
Reporting to the Managing Director, you will oversee multi-site retail operations while owning the property strategy, ensuring each location is optimised for performance, brand expression, and long-term growth.
Key Responsibilities- Retail Leadership
- Set and deliver the retail strategy across the store portfolio in line with the brand vision and growth objectives.
- Drive sales, profitability, and KPI performance while maintaining an uncompromising focus on luxury customer experience.
- Lead, inspire, and develop regional and store leadership teams, fostering a culture of excellence and accountability.
- Ensure consistent delivery of brand standards, visual identity, and service excellence across all locations.
- Partner closely with Buying, Merchandising, Marketing, and Operations to maximise commercial performance.
- Property & Estate Management
- Own the property strategy, including store openings, relocations, refits, and closures.
- Ensure all stores are maintained to the highest luxury standards, aligned with brand aesthetics and customer expectations.
- Identify new location opportunities that enhance brand presence and support long-term growth.
- Significant senior leadership experience within luxury or premium fashion retail.
- Proven track record of driving commercial performance across a multi-site estate.
- Strong experience managing retail property portfolios, including lease negotiations and store development.
- Deep understanding of luxury customer expectations and service-led retail environments.
- Strategic, commercially astute, and highly detail-oriented.
- Inspirational leader with exceptional communication and stakeholder management skills.
Retail Director in Surrey employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Director in Surrey
✨Tip Number 1
Network like a pro! Connect with industry professionals on LinkedIn and attend retail events. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their brand values and customer experience focus. We want you to walk in confident, ready to show how you can elevate their retail strategy!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've inspired teams and driven performance in previous roles. We believe your experience can shine through if you highlight the right moments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream role in luxury retail!
We think you need these skills to ace Retail Director in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Retail Director role. Highlight your leadership experience in luxury retail and any achievements that showcase your ability to drive commercial performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your vision aligns with our brand values. Be sure to mention any relevant experience in managing multi-site operations.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you inspire and develop teams, so share examples of how you've fostered a culture of excellence in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Zachary Daniels
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and current market position. Understand their luxury ethos and how they differentiate themselves in the women's wear sector. This knowledge will help you align your answers with their vision and demonstrate your genuine interest.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've inspired teams in previous roles. Use specific examples that highlight your ability to drive performance and foster a culture of excellence. This is crucial for a Retail Director role where team dynamics are key.
✨Prepare for Property Strategy Questions
Expect questions about your experience with property management and store development. Be ready to share insights on lease negotiations, store openings, and how you've optimised retail spaces in the past. This will show your strategic thinking and understanding of the physical retail environment.
✨Demonstrate Customer-Centric Thinking
Luxury retail is all about the customer experience. Prepare to discuss how you've enhanced customer satisfaction and loyalty in your previous roles. Share specific strategies you've implemented that align with the brand's commitment to service excellence.
