At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive sales.
- Company: Exciting retail brand focused on service and growth in Kingston upon Thames.
- Benefits: Competitive salary up to Β£30,000 plus benefits and career development.
- Why this job: Join a fun, dynamic team and make a real impact in retail.
- Qualifications: Retail management experience and a passion for fashion or jewellery.
- Other info: Fast-paced environment perfect for bubbly, engaging personalities.
Zachary Daniels Retail Recruitment are currently recruiting for a Supervisor for a popular, expanding and service focused retail brand in their Kingston upon Thames store. As Supervisor you will work with a fun, experienced and high functioning team! You will be responsible for creating an exceptional environment for customers to come in store and shop and inspire the team to deliver brilliant customer service. You will support the Store Manager in leading a team to drive sales and service within the store.
Supervisor Responsibilities:
- Leading well by example, driving sales and maximising results
- Training and Coaching a team of Sales Associates
- Driving company expectations and KPIs
- Delivering exceptional customer service and influencing your team to do the same
Experience Required:
- Retail management experience at Supervisor or Assistant manager level.
- Background with Fashion or Jewellery product would be ideal.
- Experience with managing KPIs to improve current store performance
- Bubbly, fun & engaging personality - this is a fast paced environment so you will thrive in this setting.
We are keen to speak with candidates who can adapt and work within a hands on and customer service environment, service means everything to this business so we are seeking a real people person! The retailer is seeking a fun, driven and ambitious individual to join their business with a passion for service and results.
Please apply today with your most up to date CV for this Supervisor position!
Supervisor in Surbiton employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor in Surbiton
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team!
β¨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store, like dealing with a difficult customer or motivating your team. Being prepared will help you shine during the interview.
β¨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team or improved sales in your previous roles. This is your chance to demonstrate that you can drive results and inspire others.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Supervisor in Surbiton
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Supervisor role. Highlight your retail management experience and any achievements in driving sales or improving KPIs. We want to see how you can bring your bubbly personality to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for fashion and customer service. Let us know why you're excited about this role and how you can inspire your team to deliver exceptional service.
Showcase Your Team Leadership Skills: In your application, emphasise your experience in training and coaching teams. Weβre looking for someone who leads by example, so share specific examples of how you've motivated your team to achieve results in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any updates. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Zachary Daniels
β¨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully trained or motivated a team. Highlight how youβve driven sales and improved performance, as this aligns perfectly with what theyβre looking for.
β¨Demonstrate Your Customer Service Passion
Since this role is all about exceptional customer service, be ready to discuss specific instances where you went above and beyond for customers. Share stories that reflect your bubbly personality and ability to thrive in a fast-paced environment.
β¨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how success is measured. This shows that youβre not just interested in the job, but also in contributing to the teamβs success.